
Bain Capital Ventures
@BainCapVC • 33,957 subscribers
BCV helps founders build iconic businesses that transform the way we live and work.
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Sometimes building an outlier company means walking away from a good one. The first version of Pallet was working. But Sushanth Raman believed it needed to change to deliver truly ambitious impact for the global supply chain. He pushed ahead with a pivot despite resistance from customers, teammates, and investors. Kevin Zhang and Sushanth Raman discuss what drove the decision, what it cost, and what came next.
Bain Capital Ventures25,539 次观看 • 10 天前

Before Pylon had customers, it had an air mattress. Marty Kausas had left Airbnb, heard the market was “crowded,” and was told to get a normal job. The problem wouldn’t let go. B2B support isn’t ticketing — it’s sales, success, and finance working in the same thread. Legacy tools weren’t built for that. Today: 1,500+ customers. $51M raised. Still happy. Still grinding. cc: Merritt Hummer Abby Meyers
Bain Capital Ventures187,168 次观看 • 6 个月前

After 7 failed ideas, Han hit “pivot hell”—a week of no sleep, staring at the ceiling, trying to make something work. Then Mintlify clicked. Today it powers docs for 20K+ companies, reaching 150M+ people and, increasingly, AI agents. ~15% of doc traffic was AI a year ago. Now it’s ~50%. Soon, maybe 90%. Docs aren’t pages anymore. They’re context. The companies that win will be the ones that manage it best. Watch the full story ↓ Han Wang Hahnbee Lee Mintlify Kevin Zhang
Bain Capital Ventures63,129 次观看 • 5 个月前

The last major innovation for lawyers was Microsoft Word in the 1980s. Crosby is changing that with a law firm built around AI agents and human lawyers working side by side. Instead of billing by the hour, they charge by the contract, so getting faster aligns incentives. That single change is why hyper-growth companies like Cursor and Clay made Crosby part of their legal team from day one. Ryan Daniels breaks down how the model actually works in the newest Outlier Briefing.
Bain Capital Ventures12,073 次观看 • 2 个月前

This startup wants dogs to live longer. If that’s not enough to get you to watch, we’re not sure what will. But if you need more convincing, Celine Halioua built Loyal after years of doubt and is now running the first ever FDA-concurred lifespan extension clinical trial. Featuring 1,300 really good boys and girls. And yes, everyone will get a pup cup after. Full Outlier Briefing with Kevin Zhang out now.
Bain Capital Ventures11,352 次观看 • 4 个月前
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