Brian Stone

After my mother made a 2 day road trip to the Tesla service center in High Point, NC to repair a squeaky sound in the front end while driving, this is the aftermath. They literally fixed nothing … I can’t believe they didn’t even test drive it to check after the repair. My mother is deaf in one ear and has a hard time pinpointing sounds so she was worried to complain as she thought maybe she wasn’t hearing it correctly. I’m in town for Christmas and took it for a drive today and this is what I discovered. Now I guess she is expected to book a hotel and make yet another trip. I will be reaching out to the service manager next week. He was super friendly and communicative so I’m sure he will be happy to help. I’m just disappointed that they didn’t validate the repairs.

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