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Carl Rivera

@carlrivera • 16,005 subscribers

Building a bank customers love fanatically. Bringing it everywhere. @nubank

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Design at Shopify is having a moment. A big moment! Incredible talent, and even stronger output. So we gave it a home: Come explore

Design at Shopify is having a moment. A big moment! Incredible talent, and even stronger output. So we gave it a home: Come explore

293,319 views • 4 months ago

I’m becoming CPO at Nubank. Everyone has a bank. Almost no one loves theirs. We’re going to change that.

I’m becoming CPO at Nubank. Everyone has a bank. Almost no one loves theirs. We’re going to change that.

183,128 views • 3 months ago

That call where I thought tobi lutke was firing me? We finally talked about it... Shopify’s internal podcast, Context, usually stays internal. But, this one hit differently—we unpacked Shop's origin story, *that* call, and how design defines every new era of technology. I loved the conversation because it captures Shopify’s long design history and how obsessing over the right details can reshape industries. Timestamps: 2:06 - Why Chief Design Officer Now 8:30 - The Fateful Phone Call 11:39 - Tictail Acquisition Story 18:08 - Defining the Design Role 21:37 - AI Interface Design Patterns 29:24 - Path Dependence & Cookie Banners 35:18 - From Tools to Team Members 41:36 - Long Term vs Short Term 46:27 - Design System Strategy 51:02 - Designing for Ambition

That call where I thought tobi lutke was firing me? We finally talked about it... Shopify’s internal podcast, Context, usually stays internal. But, this one hit differently—we unpacked Shop's origin story, that call, and how design defines every new era of technology. I loved the conversation because it captures Shopify’s long design history and how obsessing over the right details can reshape industries. Timestamps: 2:06 - Why Chief Design Officer Now 8:30 - The Fateful Phone Call 11:39 - Tictail Acquisition Story 18:08 - Defining the Design Role 21:37 - AI Interface Design Patterns 29:24 - Path Dependence & Cookie Banners 35:18 - From Tools to Team Members 41:36 - Long Term vs Short Term 46:27 - Design System Strategy 51:02 - Designing for Ambition

151,478 views • 9 months ago

The new bar for software: "can I vibecode this?" We’re heading into a world of personal software — built for one person and their needs — and premium software, designed with such depth that you’re buying a solution, not a tool. Most software today sits in the middle. And the middle is death. As the market catches up to our new reality, it won’t just be the ai bubble popping — it’ll be a lot of traditional SaaS getting wiped out (From my recent Kinference talk.)

The new bar for software: "can I vibecode this?" We’re heading into a world of personal software — built for one person and their needs — and premium software, designed with such depth that you’re buying a solution, not a tool. Most software today sits in the middle. And the middle is death. As the market catches up to our new reality, it won’t just be the ai bubble popping — it’ll be a lot of traditional SaaS getting wiped out (From my recent Kinference talk.)

98,551 views • 9 months ago

Just shared this video with the Shopify design team TL;DR 1. No slides or presentations; show the work 2. Bring me along in your explorations; a successful review is one full of debate, not the ones that just get to a yes or a no 3. Overshoot the opportunity; let's walk back design that is too ambitious rather than trying to one-shot the right scope 4. Don't be careful or considerate about my time; the job is literally for us to work together. Let's get into the room and roll up our sleeves

Just shared this video with the Shopify design team TL;DR 1. No slides or presentations; show the work 2. Bring me along in your explorations; a successful review is one full of debate, not the ones that just get to a yes or a no 3. Overshoot the opportunity; let's walk back design that is too ambitious rather than trying to one-shot the right scope 4. Don't be careful or considerate about my time; the job is literally for us to work together. Let's get into the room and roll up our sleeves

106,228 views • 1 year ago

You don’t just wake up a world-class designer. It takes reps, mentors, and environments that raise your bar. Those opportunities have been disappearing — so we’re bringing them back. Introducing DAP: Shopify’s new Design Apprenticeship Program. Apply Oct 20 – 27 → link in reply 🎩 Katarina Batina

You don’t just wake up a world-class designer. It takes reps, mentors, and environments that raise your bar. Those opportunities have been disappearing — so we’re bringing them back. Introducing DAP: Shopify’s new Design Apprenticeship Program. Apply Oct 20 – 27 → link in reply 🎩 Katarina Batina

82,585 views • 10 months ago

Every time I try to hire someone, I start by telling them why they should NOT work at Shopify: 1. Shopify is an unapologetically top-down company; 2. We will put vision and conviction over data ▶️ don't-join-shopify..mov

Every time I try to hire someone, I start by telling them why they should NOT work at Shopify: 1. Shopify is an unapologetically top-down company; 2. We will put vision and conviction over data ▶️ don't-join-shopify..mov

90,087 views • 11 months ago

5 min from last week’s Shopify Townhall that captures the crazy momentum of Generative Design at Shopify. ① you’ve never been more empowered as a designer to make your ideas real ② the workflows involves multiple tools, stitched together, to create new experiences ③ increasingly designers are building out their own tools to accelerate these new workflows 🚀 Katarina Batina Kazden Luke Dupont ryan

5 min from last week’s Shopify Townhall that captures the crazy momentum of Generative Design at Shopify. ① you’ve never been more empowered as a designer to make your ideas real ② the workflows involves multiple tools, stitched together, to create new experiences ③ increasingly designers are building out their own tools to accelerate these new workflows 🚀 Katarina Batina Kazden Luke Dupont ryan

48,198 views • 11 months ago

It's a false trade-off that moving fast and producing high quality products are at odds. Quality is a direct output of number reps, not a result of period spent.

It's a false trade-off that moving fast and producing high quality products are at odds. Quality is a direct output of number reps, not a result of period spent.

36,122 views • 8 months ago

We run an internal dribbble where work in flight, northstar concepts, and everything in between gets shared daily between designers at Shopify. Just a super simple and fun way to get everyone excited about the future we're building. This stuff is fun

We run an internal dribbble where work in flight, northstar concepts, and everything in between gets shared daily between designers at Shopify. Just a super simple and fun way to get everyone excited about the future we're building. This stuff is fun

33,606 views • 10 months ago

Built a tiny custom app that lets me yell at my computer and turns it into coherent writing—instantly in my clipboard. Personal software is already here. Mass-market is next. The middle is death. AI differentiation will come down to: - Regulatory leverage - Real network effects - Proprietary data that compounds the experience

Built a tiny custom app that lets me yell at my computer and turns it into coherent writing—instantly in my clipboard. Personal software is already here. Mass-market is next. The middle is death. AI differentiation will come down to: - Regulatory leverage - Real network effects - Proprietary data that compounds the experience

18,928 views • 6 months ago

“everyone is an engineer now.” The real shift is that everyone is a 7/10 at *every job*. So let’s stop gatekeeping and let everyone use design to generate ideas. Craft owners own the last mile — turning a 7/10 concept into a 10/10 experience.

“everyone is an engineer now.” The real shift is that everyone is a 7/10 at every job. So let’s stop gatekeeping and let everyone use design to generate ideas. Craft owners own the last mile — turning a 7/10 concept into a 10/10 experience.

14,814 views • 5 months ago

Goal for 2026: Be bad at things. The work is changing. The tools are changing. Being bad isn’t failure. It’s the entry fee for learning anything new.

Goal for 2026: Be bad at things. The work is changing. The tools are changing. Being bad isn’t failure. It’s the entry fee for learning anything new.

10,791 views • 7 months ago

Here to address the confidence issue in design: stop chasing KPIs that explain what “great” looks like. Trust your aesthetics. Trust your POV. That’s what you were hired to bring. Create something beautiful!

Here to address the confidence issue in design: stop chasing KPIs that explain what “great” looks like. Trust your aesthetics. Trust your POV. That’s what you were hired to bring. Create something beautiful!

11,073 views • 11 months ago

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