
Carl Rivera
@carlrivera • 16,050 subscribers
Building a bank customers love fanatically. Bringing it everywhere. @nubank
Videos

That call where I thought tobi lutke was firing me? We finally talked about it... Shopify’s internal podcast, Context, usually stays internal. But, this one hit differently—we unpacked Shop's origin story, *that* call, and how design defines every new era of technology. I loved the conversation because it captures Shopify’s long design history and how obsessing over the right details can reshape industries. Timestamps: 2:06 - Why Chief Design Officer Now 8:30 - The Fateful Phone Call 11:39 - Tictail Acquisition Story 18:08 - Defining the Design Role 21:37 - AI Interface Design Patterns 29:24 - Path Dependence & Cookie Banners 35:18 - From Tools to Team Members 41:36 - Long Term vs Short Term 46:27 - Design System Strategy 51:02 - Designing for Ambition
Carl Rivera151,384 views • 7 months ago

The new bar for software: "can I vibecode this?" We’re heading into a world of personal software — built for one person and their needs — and premium software, designed with such depth that you’re buying a solution, not a tool. Most software today sits in the middle. And the middle is death. As the market catches up to our new reality, it won’t just be the ai bubble popping — it’ll be a lot of traditional SaaS getting wiped out (From my recent Kinference talk.)
Carl Rivera98,551 views • 7 months ago

Just shared this video with the Shopify design team TL;DR 1. No slides or presentations; show the work 2. Bring me along in your explorations; a successful review is one full of debate, not the ones that just get to a yes or a no 3. Overshoot the opportunity; let's walk back design that is too ambitious rather than trying to one-shot the right scope 4. Don't be careful or considerate about my time; the job is literally for us to work together. Let's get into the room and roll up our sleeves
Carl Rivera106,161 views • 10 months ago

You don’t just wake up a world-class designer. It takes reps, mentors, and environments that raise your bar. Those opportunities have been disappearing — so we’re bringing them back. Introducing DAP: Shopify’s new Design Apprenticeship Program. Apply Oct 20 – 27 → link in reply 🎩 Katarina Batina
Carl Rivera82,585 views • 8 months ago

5 min from last week’s Shopify Townhall that captures the crazy momentum of Generative Design at Shopify. ① you’ve never been more empowered as a designer to make your ideas real ② the workflows involves multiple tools, stitched together, to create new experiences ③ increasingly designers are building out their own tools to accelerate these new workflows 🚀 Katarina Batina Kazden Luke Dupont ryan
Carl Rivera48,198 views • 10 months ago

Built a tiny custom app that lets me yell at my computer and turns it into coherent writing—instantly in my clipboard. Personal software is already here. Mass-market is next. The middle is death. AI differentiation will come down to: - Regulatory leverage - Real network effects - Proprietary data that compounds the experience
Carl Rivera18,928 views • 5 months ago
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