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Jessica Hertz

@jessicarhertz • 2,596 subscribers

COO @ Shopify

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Most sales compensation models are misaligned. They reward the signature, not what comes after, so we rebuilt it. Starting in 2026, Shopify's sales compensation will be tied to one thing: long-term merchant success. It’s a bet on merchants and our team.
3:16
jessicarhertz's profile picture

Most sales compensation models are misaligned. They reward the signature, not what comes after, so we rebuilt it. Starting in 2026, Shopify's sales compensation will be tied to one thing: long-term merchant success. It’s a bet on merchants and our team.

Jessica Hertz

54,853 views • 10 months ago

Get to know River, our internal agent that among other things drastically reduces the cost of context gathering across the company. No more digging through docs, Slack, and requiring people to spread context. A new kind of information architecture. Talked about this with tobi lutke on our Context episode:
0:48
jessicarhertz's profile picture

Get to know River, our internal agent that among other things drastically reduces the cost of context gathering across the company. No more digging through docs, Slack, and requiring people to spread context. A new kind of information architecture. Talked about this with tobi lutke on our Context episode:

Jessica Hertz

14,162 views • 4 months ago

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