
Mohak Nahta
@mohaknahta • 3,889 subscribers
@atlys
Shorts
AI has moved from concept to reality in Atlys customer care – we’ve built an AI assistant that feels like talking to a real agent. It’s equipped to understand emotions, respond in real time, and provide the level of empathy people expect from human interaction: 1. 38% of calls are fully managed by AI 2. Resolution time has dropped to 3.4 minutes (from hours) 3. Equivalent to 14 full-time agents 4. This will save us $300k annually Too good to be true? Here's a recording of an actual conversation:
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