Nikhil Dadhich (Vishweshwar Suntwal)

Hello Tata Motors I purchased a Tata Nexon EV (30 kWh battery pack) on 10 February 2024 for around ₹18 Lakhs. Tata claimed a range of 325 KM, but throughout my ownership I NEVER received more than 175 KM on a full charge. Now the condition has become even worse. My battery drains so fast that I can barely drive 90 KM per charge. After reporting this issue, even the service center admitted there is a battery problem. At the time of purchase, Tata Motors clearly promised an 8-year / 160,000 KM battery warranty and assured us that defective batteries would be replaced with NEW ones. But now, when the issue has actually occurred, they are trying to replace my battery with a REFURBISHED (second-hand) battery instead of a new one. I raised this issue in February 2026. It has been months, and despite continuous follow-ups, there is still no battery replacement and no proper response from Tata Motors. What is more shocking is that Tata keeps blaming driving habits for the poor range. But according to THEIR OWN meter, my average consumption over the last 6434 KM is 91 Wh/KM, which technically should deliver around 329 KM range. Yet in reality, I never received anything close to that. To make things worse, the car makes frightening noises while charging. Honestly, it feels unsafe and scary, as if something could go seriously wrong at any moment. And when I asked Tata about exchanging this problematic vehicle, they offered only ₹5 Lakhs for a well-maintained 1.5-year-old car purchased for ₹18 Lakhs. Is this a joke? My demands are simple: 1. Provide a BRAND NEW battery replacement instead of a refurbished battery. 2. Offer a fair replacement/exchange value for the vehicle. This has been the worst ownership experience of my life. Extremely disappointed with Tata Motors and their after-sales service. TATA.ev Nitin Gadkari Department of Transport Tata Motors_Cars

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