Sean Henry
@seanhenry • 3,762 subscribers
Founder & CEO of Stord — the physical intelligence layer for commerce. Powering $15B in commerce to ~25% of US households.
Videos
On Bloomberg last night, I was asked why Amazon drives more than a third of U.S. e-commerce. It is not because of their storefront. It is not because of their payments. It is not even because of product selection. It is because consumers trust their deliveries. That trust is built on physical infrastructure at scale with intelligence layered on top. And that is what Stord is building for every independent merchant. The most defensible companies in the world combine software intelligence with physical execution. Today, 9 of the 10 largest U.S. companies by revenue operate physical networks at scale. Software alone cannot replicate the outcomes created when you control the movement of physical atoms. That is the physical intelligence layer for commerce. And that is what Stord Labs is built to advance. Deploying AI and robotics against real operational complexity, in the real world, across a vertically integrated network operating at scale. Bloomberg TV
Sean Henry1,275,489 Aufrufe • vor 5 Monaten
E-commerce has always been rich in data. But it’s been poor in intelligence. Until now. Today we’re announcing a major expansion of StordAI with the launch of Chat, Search and Feed. Chat is live in beta today and is embedded directly into our platform. It connects data across OMS, WMS, CRM, and fulfillment systems, and turns it into instant, actionable answers. Ask a question. Get insight Take action. Read the Forbes article: Get started at:
Sean Henry793,479 Aufrufe • vor 8 Monaten
Most brands treat fulfillment as the back-end of commerce. Customers experience it as the front-end of their next decision. What happens inside our network, how fast a package ships, how reliably it arrives, how cleanly a return gets processed… It determines CAC payback, repeat purchase rate, and whether LTV ever justifies the cost of acquisition. Delivery is a growth lever most brands have never had the tools to pull. We've spent a decade building the physical infrastructure, the vertically integrated software, and the AI layer that powers fulfillment for over 1,000 brands. That foundation lets us see something most fulfillment partners can't. The brands winning on lifetime value, conversion, and repeat purchase are the ones connecting their physical execution directly to their commerce experience, not treating them as separate functions managed by separate vendors. Engage, Unbox, and the broader Commerce software suite are how we operationalize that belief. One platform, from the moment a customer decides to buy to the moment the product is in their hands. Fulfillment has always been the front-end of commerce. This is the logical extension of everything we've built. The more Stord operates at the layer connecting physical execution to commerce outcomes, the less we are a fulfillment partner and the more we are the infrastructure powering the growth of every independent brand. Every order is a front-end growth signal most brands have never had access to. The most durable position in commerce is owning what happens between the order and the door, not the storefront or the checkout. Stord owns that layer, and we're extending it forward for brands of all sizes.
Sean Henry96,924 Aufrufe • vor 2 Monaten
“As CEO and cofounder of Stord, he’s building the infrastructure—fulfillment, warehousing, and supply chain software—that empowers businesses to run and scale their own online operations. The company has ambitious goals in a chaotic time: to help brands compete with Amazon in a macroeconomic time characterized by moving-target-tariffs.” - Allie Garfinkle senior finance reporter for Fortune, Stord is The Consumer Experience Company, and today we take another step towards leveling the playing field so all brands can provide an exemplary pre-purchase through post-delivery experience on every order, every time. Because today, Stord has raised more than $200 million in equity and debt financing at a valuation of $1.5 billion. Thank you to FORTUNE and Allie Garfinkle for covering this major event in our history. Read the full piece here
Sean Henry60,945 Aufrufe • vor 1 Jahr
Keine weiteren Inhalte verfügbar