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SWR Help

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Our team provides 24/7 travel updates from across the SWR network. Questions? Simply send us a DM. Start your journey: https://t.co/4d2GLoYQ6R

Shorts

Have you spotted the new uniforms at Waterloo yet? SWR Help and Network Rail Wessex colleagues are all now wearing the same new blue & orange hi-vis, highlighting the close cooperation between both teams as we work together to help make your journey easier.

Have you spotted the new uniforms at Waterloo yet? SWR Help and Network Rail Wessex colleagues are all now wearing the same new blue & orange hi-vis, highlighting the close cooperation between both teams as we work together to help make your journey easier.

21,905 Aufrufe

Ace rides the Ace! 🎾🚆 Good luck to Cameron Norrie who plays his first match at #Wimbledon today. Cameron boarded the named Arterio at London Waterloo on his way to the training courts on Friday. We love welcoming thousands of customers to Wimbledon for the Championships. 🍓💚

Ace rides the Ace! 🎾🚆 Good luck to Cameron Norrie who plays his first match at #Wimbledon today. Cameron boarded the named Arterio at London Waterloo on his way to the training courts on Friday. We love welcoming thousands of customers to Wimbledon for the Championships. 🍓💚

12,021 Aufrufe

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All aboard to LEGOLAND Windsor! 🚂✨ Today we unveiled the LEGOLAND Locomotive, a celebration of both LEGOLAND Windsor Resort's 30th birthday and our new Arterio fleet, now operating 500 services every weekday. 🎂🎈

All aboard to LEGOLAND Windsor! 🚂✨ Today we unveiled the LEGOLAND Locomotive, a celebration of both LEGOLAND Windsor Resort's 30th birthday and our new Arterio fleet, now operating 500 services every weekday. 🎂🎈

38,948 Aufrufe • vor 3 Monaten

The next station has had a ✨glow up✨! We've completed the restoration of Richmond's Art Deco station — bringing the 1937 gem back to life for today's customers to enjoy. From its stunning entrance canopy and facade to dazzling booking hall, the station looks better than ever.

The next station has had a ✨glow up✨! We've completed the restoration of Richmond's Art Deco station — bringing the 1937 gem back to life for today's customers to enjoy. From its stunning entrance canopy and facade to dazzling booking hall, the station looks better than ever.

87,854 Aufrufe • vor 9 Monaten

Is it a bird, is it a plane? No, it’s a crane with a train! 🏗️🚂 We’ve installed a Class 455 carriage at our Rail Operating Centre in Basingstoke, to provide practical training for SWR and Network Rail Wessex colleagues, the emergency services and other industry partners 🤝

Is it a bird, is it a plane? No, it’s a crane with a train! 🏗️🚂 We’ve installed a Class 455 carriage at our Rail Operating Centre in Basingstoke, to provide practical training for SWR and Network Rail Wessex colleagues, the emergency services and other industry partners 🤝

24,985 Aufrufe • vor 2 Monaten

Bringing Richmond station back to life ✨ Today we revealed the beautifully restored brass canopy of one of our most iconic buildings. The Art Deco facade of Richmond has been faithfully returned to how it would have looked in the 1930s, now flanked by 'Double Arrow' flags.

Bringing Richmond station back to life ✨ Today we revealed the beautifully restored brass canopy of one of our most iconic buildings. The Art Deco facade of Richmond has been faithfully returned to how it would have looked in the 1930s, now flanked by 'Double Arrow' flags.

93,638 Aufrufe • vor 1 Jahr

Christmas came early for train lovers! 🚂✨ Hundreds of excited enthusiasts joined our Class 455 Farewell tour, raising over £45,000 for Macmillan Cancer Support, the Alex Wardle Foundation and Railway Children. The first train sold out in a record-breaking 15 seconds! 😲

Christmas came early for train lovers! 🚂✨ Hundreds of excited enthusiasts joined our Class 455 Farewell tour, raising over £45,000 for Macmillan Cancer Support, the Alex Wardle Foundation and Railway Children. The first train sold out in a record-breaking 15 seconds! 😲

44,601 Aufrufe • vor 6 Monaten

Introducing... the Nighthawk! 🚆🏏 🏴󠁧󠁢󠁥󠁮󠁧󠁿England cricketing legend Stuart Broad joined us in Waterloo this morning to officially unveil one of our new #Arterio trains. We love connecting fans to iconic sporting destinations that bring us all together.

Introducing... the Nighthawk! 🚆🏏 🏴󠁧󠁢󠁥󠁮󠁧󠁿England cricketing legend Stuart Broad joined us in Waterloo this morning to officially unveil one of our new #Arterio trains. We love connecting fans to iconic sporting destinations that bring us all together.

85,979 Aufrufe • vor 1 Jahr

Arterio now serves all 96 stations on our suburban network! ✅ 30 Arterio trains operate over 390 daily services, transforming journeys for tens of thousands of customers. 🚆 This delivers a 12% increase in weekday suburban capacity into London Waterloo between 7am and 10am. 📈

Arterio now serves all 96 stations on our suburban network! ✅ 30 Arterio trains operate over 390 daily services, transforming journeys for tens of thousands of customers. 🚆 This delivers a 12% increase in weekday suburban capacity into London Waterloo between 7am and 10am. 📈

30,474 Aufrufe • vor 6 Monaten

Lots of excitement today as our first customers got to experience our fabulous new Arterio trains. Today's trip to Windsor and back is the first step in the phased rollout of the full 90 train fleet later this year.

Lots of excitement today as our first customers got to experience our fabulous new Arterio trains. Today's trip to Windsor and back is the first step in the phased rollout of the full 90 train fleet later this year.

80,674 Aufrufe • vor 2 Jahren

POV: you’re driving a Class 455 train! 👀🚆 Come aboard for the short journey from London Waterloo to Vauxhall. Enjoy the sights and sounds of the signals, tracks and passing trains, while taking in Lambeth landmarks along the way. 🌇

POV: you’re driving a Class 455 train! 👀🚆 Come aboard for the short journey from London Waterloo to Vauxhall. Enjoy the sights and sounds of the signals, tracks and passing trains, while taking in Lambeth landmarks along the way. 🌇

19,926 Aufrufe • vor 6 Monaten

🏆 This Sunday, Aldershot Town FC fans will head to Wembley for the FA Trophy Final – including Aldershot station manager Dave Josey, a supporter since 1976. ⚽ He caught up with the club’s Mark Butler to talk about the big day – and how we’re stepping up train services for fans.

🏆 This Sunday, Aldershot Town FC fans will head to Wembley for the FA Trophy Final – including Aldershot station manager Dave Josey, a supporter since 1976. ⚽ He caught up with the club’s Mark Butler to talk about the big day – and how we’re stepping up train services for fans.

33,799 Aufrufe • vor 1 Jahr

Our new Arterio trains are here. From today, 20 Arterios regularly operate 249 services every weekday. We are rolling out more Arterios over the coming months, transforming journeys on our suburban network. Your commute just got better.

Our new Arterio trains are here. From today, 20 Arterios regularly operate 249 services every weekday. We are rolling out more Arterios over the coming months, transforming journeys on our suburban network. Your commute just got better.

24,872 Aufrufe • vor 10 Monaten

From this week, 25 Arterios regularly operate 322 services every weekday. That's around 8,000 miles per day! We are rolling out more Arterios over the coming months, transforming journeys on our suburban network. Your commute just got better. 2⃣5⃣🎉

From this week, 25 Arterios regularly operate 322 services every weekday. That's around 8,000 miles per day! We are rolling out more Arterios over the coming months, transforming journeys on our suburban network. Your commute just got better. 2⃣5⃣🎉

21,244 Aufrufe • vor 8 Monaten

🐈‍⬛ All a-paws! Tilly the Cat, the whiskered wanderer and media sensation that travelled all the way from Weybridge to London Waterloo, shares her top train tips, so you too can have the purr-fect journey! #CAT2GO

🐈‍⬛ All a-paws! Tilly the Cat, the whiskered wanderer and media sensation that travelled all the way from Weybridge to London Waterloo, shares her top train tips, so you too can have the purr-fect journey! #CAT2GO

34,225 Aufrufe • vor 1 Jahr

🚆❓ Have you ever wondered what the role of train guard involves? Meet Ashley, one of our guards. You will have seen guards checking tickets, but as Ashley explains, the role is so much more than that. 👇

🚆❓ Have you ever wondered what the role of train guard involves? Meet Ashley, one of our guards. You will have seen guards checking tickets, but as Ashley explains, the role is so much more than that. 👇

17,122 Aufrufe • vor 6 Monaten

Earlier today we introduced the first of our freshly refurbished Class 458/4 trains, which will initially be used to operate services between London Waterloo and Weybridge, via Hounslow and Twickenham, as our Head of Fleet Delivery, James Wale explains 👇

Earlier today we introduced the first of our freshly refurbished Class 458/4 trains, which will initially be used to operate services between London Waterloo and Weybridge, via Hounslow and Twickenham, as our Head of Fleet Delivery, James Wale explains 👇

42,376 Aufrufe • vor 2 Jahren

This morning, we were pleased to welcome the Secretary of State Department for Transport, Heidi Alexander MP, aboard the first South Western Railway service from London Waterloo under public ownership, complete with Great British Railways branding.

This morning, we were pleased to welcome the Secretary of State Department for Transport, Heidi Alexander MP, aboard the first South Western Railway service from London Waterloo under public ownership, complete with Great British Railways branding.

26,837 Aufrufe • vor 1 Jahr

🥁 Arterio is coming to our suburban network! 🎉 We are celebrating all the unforgettable experiences our railway makes possible. Whether it’s sport, scenery, or a spot of history you’re after, sit back, plug in, and enjoy the ride with #Arterio. Your journey just got better.

🥁 Arterio is coming to our suburban network! 🎉 We are celebrating all the unforgettable experiences our railway makes possible. Whether it’s sport, scenery, or a spot of history you’re after, sit back, plug in, and enjoy the ride with #Arterio. Your journey just got better.

33,521 Aufrufe • vor 1 Jahr

This morning, customers on the Shepperton line got to experience our new Arterio trains in passenger service for the first time. It is the next step in the phased rollout of the new trains, which will provide greater capacity and comfort for customers on our suburban network.

This morning, customers on the Shepperton line got to experience our new Arterio trains in passenger service for the first time. It is the next step in the phased rollout of the new trains, which will provide greater capacity and comfort for customers on our suburban network.

30,720 Aufrufe • vor 1 Jahr

Waterloo Uncovered Household Cavalry Museum Thank you Waterloo Uncovered and Household Cavalry Museum for joining us for a fantastic day celebrating the namesake of London Waterloo during railway200. The partnership today is another example of our ongoing collaboration with the Armed Forces and organisations that support veterans.

Waterloo Uncovered Household Cavalry Museum Thank you Waterloo Uncovered and Household Cavalry Museum for joining us for a fantastic day celebrating the namesake of London Waterloo during railway200. The partnership today is another example of our ongoing collaboration with the Armed Forces and organisations that support veterans.

20,917 Aufrufe • vor 1 Jahr

We've heard you've been good this year. Stay tuned for a special announcement...

We've heard you've been good this year. Stay tuned for a special announcement...

11,148 Aufrufe • vor 7 Monaten