Ellie Wray
@wetheservers • 36,700 subscribers
Videos
Open-handed service is a small detail that makes a BIG difference 🙌 If you’re approaching a guest from their right, use your right hand. From their left, use your left hand ✅ Why? • To respect personal space • To avoid bumping into them • To move smoothly Show spatial awareness… guests feel it, even if they don’t consciously notice This isn’t just a fine dining thing. It’s a professional service habit that elevates any restaurant, casual or upscale 🍽️ Great service lives in the details 👏 And details like this separate average servers from standout servers. Follow for more service skills that actually raise your value 💼✨ #serverlife #waitress #waiter #hospitalityindustry #guestexperience
Ellie Wray586,300 views • 10 months ago
A solo diner chose to come in, sit down, and spend their money at your restaurant. Servers, that deserves the same energy you bring to every other table. ➡️ Don’t open with ‘just one?’ ➡️ Don’t rush them. ➡️ Don’t make them feel like an inconvenience because the check will be smaller. You never know what someone’s day looked like before they walked through that door. Treat the table of one like you would treat everyone else and follow for more content like this ✅ #servertok #guestexperience #waitress #waiter #restaurantlife
Ellie Wray28,200 views • 2 months ago
Coffee, espresso, hot tea… there’s a right way for servers to deliver it: ➡️ Handle at 4 o’clock. ➡️ Spoon behind the handle. ➡️ Open handed service so you never crowd their space. You DON’T have to work in a fine dining restaurant to carry out these details. I encourage guests to start noticing, does your server set it up or just set it down? #servertok #waiter #waitress #coffeetok #finedining
Ellie Wray26,600 views • 3 months ago
When you violate open-handed service, you’re entering a guest’s personal space 🫣👇 Open-handed service means to use your arm that’s farthest from the guest. Sometimes that’s not possible, and that’s okay ✅ What’s not okay is staying silent ❌ If you have to reach in with the arm closest to the guest, say out loud: “Pardon me.” Or… “Pardon my reach.” That small acknowledgment turns an interruption into intentional service. You won’t always do everything perfectly, but manners make up for technical inconsistency 👏 Follow for real hospitality skills that make service feel polished, not intrusive 👍 #serverlife #hospitalityindustry #servertok #waiter #waitress
Ellie Wray28,700 views • 9 months ago
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