In e-commerce, the experience doesn’t end at delivery. With... NAQEL Express smart After Sales Returns (ASR) solutions, we make the return process smoother and more flexible — enhancing customer trust and adding real value to your brand. #NaqelExpress #ECommerce #Logistics #ASRshow more

Innovation at PayPal starts with our people. At our... AI Summit, employees from across the business shared how AI is powering real-world solutions in payments, risk, customer experience, and more. As we look to the future of commerce, we’re proud to see every team leading with AI.show more

We use the same Smart Logistics solutions that power... international trade to deliver the Beyond Boundaries Initiative, working with Sachin Tendulkar and ICC to make grassroots cricket more accessible globally. Learn more here: #SmartLogisticsBeyondBoundariesshow more

Joseph Bogera, General Manager Sales & Distribution: “At MTN,... our customers are at the heart of everything we do. That is why we are here today to sincerely apologise to every customer, agent, merchant and partner affected by the service interruption. We value your trust and remain committed to serving you better.” #TogetherWeAreUnstoppableshow more

This escalated FAST… A customer tried to return a... $3,000 item at Best Buy, but the cashier refused, and things quickly turned tense. Situations like this can go from calm to confrontational in seconds, especially when big money is involved. Who do you think is actually in the wrong here, the customer or the store? And should stores be more flexible with returns on expensive items?show more

A customer orders food, pays for the meal, and... delivery fee. The app updates to “Delivered.” Delivery driver returns, grabs the food, and starts walking away. The customer opens the door and asks, “Was that my order?” The driver responds, “Yes, but you didn’t tip. If you want your food, go back in the app and modify the tip.” That’s completely out of line. Once the order is paid and marked delivered, it belongs to the customer; no conditions attached. Tips are meant to be voluntary, not something forced after the fact. Behavior like this doesn’t just hurt one customer, it damages trust in the entire delivery system and makes things harder for drivers who actually provide honest service.show more

Travel just got more convenient with E-Pantry service by... IRCTC, allowing passengers of Mail/Express trains to pre-order meals directly while booking their train tickets. The service is presently available in 25 Mail/Express Trains. Designed to enhance the onboard dining experience, the E-Pantry service integrates food ordering in Mail/Express train with your ticket reservation, enabling passengers to browse menu and select their preferred meals in advance. How to Use IRCTC E-Pantry: 1. Select the “Book Food” option on the booking confirmation page. 2. Browse the menu and choose your preferred meals. 3. Review the order details and complete the transaction with cashless payment. 4. Share your Mail Verification Code (MVC) with the pantry staff to receive your meal delivery onboard. With this service, passengers can avoid the last-minute rush for food in the Mail/Express train shown in the video and instead enjoy fresh and delicious meals delivered directly to their seats. Travel smart, dine smart with IRCTC! Ministry of Railwaysshow more

It was a pleasure to receive Tony Elumelu (Tony... O. Elumelu, CFR), Chairman of UBA, and his management team on a visit to our office today. Our relationship goes back many decades, rooted in a strong business relationship built on trust, mutual respect, and shared objectives. We value this enduring partnership and the history we have shared, and we continue to build on it as we exchange ideas and strengthen our engagement. We look forward to further strengthening our collaboration and creating even more value between our two groups. #ASRshow more

You are one of the few workers working at... night at a fast food restaurant and tonight you are shorthanded because of call offs. A customer pulls up demanding an breakfast sandwich and proceeds to make demands and belittle you saying you don’t know how to run your store, he takes everything you say as an excuse and doesn’t seem to care about the logistics of your operation. Was the customer right in this case, should the food be ready exactly when it’s advertised or should he be more understanding with how real world situations work?show more

I have generated more than €10 million in sales... with e-commerce You NEED to know your numbers💲For example; at EXACTLY which MER% / ROI do you breakeven? With this document, you insert your fixed numbers, and you will instantly see all your KPIs This is a must for all e-commerce owners, and for agencies that want to provide their clients the most value I'll share the template with you all for FREE - but only for 24hrs! To get it, like & comment "send" (Must be following to DM)show more

Exercise helps prevent the stiffening of your heart with... age by improving glucose regulation Glucose that lingers in your vascular system reacts with proteins like collagen, forming advanced glycation end products (AGEs) that make your heart and blood vessels stiffer with age This process is accelerated in conditions like type 2 diabetes, leading to earlier cardiovascular problems Vigorous exercise is especially effective at enhancing glucose control, protecting your heart and keeping it flexible over timeshow more

Innovation doesn’t happen in isolation. It takes a village.... Vik Malyala, Managing Director and President, EMEA, SVP Technology and AI at Supermicro, shares how open collaboration, with AMD and across the ecosystem, is key to bringing real value to customers and improving the human experience. #AdvancingAIshow more

We're leaving Cuba today after a profound experience of... learning about how the US blockade is causing Cubans to suffer. We return to the US with more conviction and urgency to end the US blockade on Cuba. Cuba is not alone! 🇨🇺show more

Timeless advice After an insult in 1997, Steve Jobs... replies: "You have to start with the customer experience and work your way backwards to the technology" And more importantly "You can not start with the technology and try to figure out where you going to try to sell it"show more

Excited to partner with ABHI and BlueEx to bring... you an innovative solution that's going to change the game for e-commerce businesses. Just like in cricket, it's all about strategy and execution. Check out this video to see how Cash on Delivery Financing can help your business navigate through inflation and expand into new territories. 🚀 Visit the website and apply here: #Ecommerce #CashOnDelivery #Financing #ABHI #BlueExshow more

We are investing in areas that enhance our ability... to connect with and serve our customers better, delivering a consistent, convenient and connected travel experience throughout your entire journey. Watch the latest episode of Tell Me Why to hear Carolyne Truelove, Vice President of Reservations and Service Recovery, and Kim Cisek, Vice President of Customer Experience, discuss our investments in upgrading your digital experience and enhancing our Admirals Club lounges, all aimed at refining the experience for our customers. 🎧YouTube: 🎧Spotify: 🎧Apple: 🎧Google: 🎧Soundcloud:show more

The CEO of Founders Fund-backed Monaco, Sam Blond, says... customers want to speak with humans for sales. But for non-customer-facing activities, AI agents are far better. “Whether you're a sales rep or a founder, you will spend your time customer-facing - and we're going to optimize everything in the platform around that experience, including the post follow-up.” “So, you get off the call, we have the call transcript, we've written an email for you to follow up with that person, it's very opinionated and trained on the way that we think about sales and go to market, you can review that email and click send, and then it's time for the next call.” “That’s the sort of optimization that we believe AI is influencing the function of sales right now. It’s - getting more qualified demos, helping you close more customers, and actually emphasizing the relationship-building that happens that is customer-facing.”show more

We’re pleased to announce our financial results for the... first nine months of 2024, with a profit of 1.4 Billion (U.S. $368 million), up 66% year-on-year. We thank our customers for their continued trust and support and will continue enhancing your travel experience. Read more:show more

The JSW Experience Centre stands as a meticulously designed... haven, seamlessly weaving together various sections to provide our valued customers with an immersive and cohesive brand experience. This innovative space at Siliguri Builders Stores in Salugara is dedicated to showcasing our state-of-the-art steel retailing, seamlessly integrated with cutting-edge digital solutions for enhanced customer interaction, all while staying true to our core values and beliefs that define us. To know more click here: #InnovationIsAlwaysAround #JSWExperienceCentreshow more

10 years of serving you with dedication and passion.... At #XiaomiIndia, we've been honored to help you with your service queries, always striving to make your experience seamless and delightful. As we celebrate this milestone, Sourav Ganguly and we extend our heartfelt gratitude to you for making Xiaomi the most trusted and loved smartphone brand in India. #XiaomiIndiaTurns10 #10YearsOfTomorrowshow more