#copilotstudio
How to build an AI front desk for your info@ inbox in Microsoft 365 (no $30 Copilot seats) Built for real in a Microsoft 365 lab: shared mailbox → Power Automate flow with cheap checks first (own mail, out-of-office, duplicates, mail loops) → a Copilot Studio agent that answers only from your SharePoint files → a Teams approval card → the reply goes out from info@ in the same thread. Plus a chase if nothing's answered and a morning digest. Tested on 20 emails: 18/20 routed right on the first run, 8/8 after two instruction fixes, zero wrong replies reached a customer. The listening flow costs nothing; the AI costs a few cents per drafted email. The build, step by step: 1. Microsoft 365 admin center: create a shared mailbox called info@ (no licence needed) and give yourself access. 2. Make a Teams team for the front desk. In its SharePoint, add your own documents (prices, booking and cancellation policy, vendor rules, FAQ, directions) plus two lists: who handles what, and an inbox log. 3. Copilot Studio: create an agent on a fast, standard model (not a reasoning one), point its knowledge at those files, and tell it to answer only from the files, name the file it used, and hand dates, money, complaints, gate codes, invoices and anything it can't find to a person. 4. Power Automate: trigger on a new email in the shared mailbox, run the cheap checks before any AI, log the rest and send it to the agent. 5. Teams: the flow posts a card with the draft, the reason and the source file. Approve and the reply goes out from info@ in the same thread. 6. Nothing gets forgotten: a second flow chases anything unanswered after 24 hours, and a third posts a morning digest. Two setup details that stop most people: a company data policy can block the agent from reading your own files, and the agent needs generative orchestration turned on or it ignores its instructions. Works for venues, clinics, agencies, trades, offices, any small business with an info@ inbox and Microsoft 365. #copilotstudio #aiautomation #powerautomate #claude #microsoft365
Professor Glitch23,000 просмотров • 12 дней назад
Build your own executive assistant using Microsoft Copilot Studio. If you have not used Microsoft Copilot Studio, it is like using Copilot agents but much more advanced. You have way more options to connect in custom MCP tools, add skills, and even connect them to other agents. I built a custom agent that acts like my executive assistant. They have full control over my emails, my calendar, my to-do list, and even my OneDrive so they can sort my file folders for me. If you want the step-by-step instructions on how to set these up for yourself, comment the word "studio" below. #copilotstudio #agents #learnai #executiveassistant #outlook
Robert Triebwasser70,900 просмотров • 2 месяцев назад
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