47 days ago, OpenAI announced Operator, an agent that uses its own browser to perform tasks. We’re excited to share that this technology is now available in Unify's AI Agent 🧵

In just a few months since its release, our Agent has already been used to answer over 1 million questions. At peak, we’re answering as many as 114,000 questions per day. But today, producing general-purpose agentic behavior is still quite challenging. Relying on APIs to service the hyper-specific questions our customers need answered gets us most of the way there, but there’s always been edge cases that we don’t handle well.

That changes today. OpenAI's Computer Using Agent (CUA) now provides Unify’s AI Agent with unlimited access to information — removing the need for long tail integrations. Adding CUA to our agent is like instantly adding 1,000+ data integrations.

Here are a few examples of use cases we can now power with OpenAI’s CUA model: Climate Tech: "Did this company add electric vehicle (EV) charging stations in their parking lot?": The Unify Agent can now autonomously find the company's headquarters, navigate to Google Maps, enter Street View, analyze the property, and extract key findings like the presence of EV charging stations or solar panels.

HR Management: "Are employees unhappy at this company?" With CUA, Unify's Agent will browse several employee review sites and click into specific reviews to extract examples of negative sentiment. The Agent will then use these anecdotes to craft a message to a prospect.

Developer Tools: "Has this company been deploying buggy code that caused uptime issues?" The Unify Agent can look through public Github repositories to determine development activity and check their status page or recent news articles to see if they had downtime and mention the specific events in outbound messages.

Compliance Software: "Is this company in compliance with all data privacy laws that apply to them?" Agents use CUA to read the news for recent data privacy laws, read the privacy or trust and safety pages of a company's website, and then pinpoint the exact laws that they need more coverage on to include in a personalized email.

The OpenAI Startup Fund has been an investor in Unify since 2023. We're grateful to get to collaborate on launches like these. OpenAI's CUA in Unify is now in alpha. If you’d like to learn more, I’ll drop a link to book time with our team in the comments.

Read more here:

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@OpenAI @unifygtm Can it also identify who is running ads on Google or Meta?

@OpenAI @unifygtm very cool