A Pizza Pizza employee was seen talking on his cell phone while making dough. The customer called him out and logged a complaint. 📍 8053 Yonge St., Thornhill ON 📆 Dec 14, 2025 around 2:45 a.m. 🎥 IG/publiccomplaints_org

The OP described in detail what happened at this Pizza Pizza in Thornhill. He was also concerned about the girl not using gloves or a hair net. IG:

He’s also wearing a coat and toque. Wearing outdoor clothing during food prep is unsanitary. And @PizzaPizzaLtd wonders why same store sales have plummeted? Pay attention Pizza Pizza—We are!

@PizzaPizzaLtd Several people are saying he’s a delivery guy. More reason not to allow him in the kitchen, let alone touch food…

Always on their Bluetooth’s and WhatsApp

This dude is so cheap he doesn’t use Bluetooth. I’d be somewhat ok if he had earphones and used his hands only to make the food

@RyanWarIsGood gloves its cross contamination

@RyanWarIsGood They don’t know anything about health standards or hygiene

Report to the health department and talk to an inspector.

Apparently this customer sent the recording to York Region Public Health. Let’s hope an inspection takes place soon.

Why do people record this shit? Just leave and go somewhere else. No need to take a video and bitch about it, guarantee this happens all over the place

@TerryRichards69 Disagree. Everyone needs to record and expose the wrongdoing of ignorant employees. The head office and public health department should get clear evidence too.

He had his jacket on and that make me think he's a delivery driver too.

If that’s the case, he shouldn’t be in the kitchen touching the food

Done eating at any of these "establishments" - don't need the bonus of hepatitis

Wearing a hat, coat and sweatpants to, he likely will be sweating and stinky .. not a valid uniform @PizzaPizzaLtd only thing good is their garlic dipping sauce the pizza sucks ass

If you go in and its obviously just a temporary worker scam location. Leave

Why is the guy dressed like he was working outside while preparing food? I have a strange feeling that his hands haven’t been washed either.

this is what canada is now its gross these people are so dirty yet places like @TimHortons @PizzaPizzaLtd continue to allow this the only way this changes is if we start to boycott these places dont buy from them at all there is much bette places to get your pizza from

Import trash this is what u get

Indians are ALWAYS on their phone, Uber etc, like fking focus

It’s not about hating Indians or immigrants. But their culture and behaviours are simply not compatible with this country.

Comes in at 3:00AM to a Pizza Pizza expecting a Michelin style pizza. Fuck off with this shit. Everyone just whips there phone out. If you don’t want to eat at Pizza pizza go home and make something at 3AM.

Instead of apologizing/correcting it, she is more concerned with the recording and then just walked away. The male appears to be the driver who was in the kitchen area with his winter jacket/tuque. Female had no personal hair net. Reason for no customer in the store.

Do NOT support any establishment where these people are handling your food. Food poisoning cases in Canada have been surging exponentially over the last decade; and this why.

Better than pizza hut washroom scandal..!!

not defending their behavior but just in case some racist idiot showed up.

Wow if that bothers ya Imagine what they do where you cant see !! 🙈

Who gets their Zah from them??? Pizza Pizza has gone down hill!! Haven’t ordered from that shit hole in a decade or so!! So many better choices out there!

Cellphones are dirtier than most toilets - they should not be used by food handlers without proper handwashing… but import the 3d world - expect the 3d world!!

average indian in canada disgusting and need to get out

Pizza Pizza was my favorite pizza place when I was a kid in the '80s and '90s, but it's been pure slop-garbage for at least a decade now... I've had delivery from them in Toronto, that I swear to God was made by somebody who had never even SEEN a pizza in their entire life.

@PizzaPizzaLtd I’ve seen this at another location too. Employees get very aggressive when they get called out on it too.

I would never go back there again just saying eating out is a risk specially franchises with these owner who just buy a tune key and don’t follow basic hygiene rules…

Believe the GANDHI WATER!

Brave guy for speaking up. That’s why I always eat at the People’s Diner. Safe and affordable

face full of hair all over my pizza

Food safety rules in Toronto are basically just suggestions at this point I guess

Another fine example of a company that exploits the TFW program. Pizza Pizza becomes Jeetza Jeetza.

Pizza Pizza has been horrible for years

The customer is 100% right. Phones are among our dirtiest surfaces, besides sinks and washrooms. These immigrants won’t take these health code violations seriously until they see there are real consequences behind them, and for good reason

And this is why people are getting sick!