A quick live sample from ElevenLabs Summit: a future where agents are proactive, not reactive, and can understand the emotional nuance. Here, an agent calls a citizen (me!) with a new programme to help scale their business. All powered by v3 + Expressive Mode in ElevenAgents.

@matiii I look forward to my phone being flooded with AI scam calls in a years time, thanks.

@matiii @elevenlabs I don’t know who you are but I hate this and I also hate you x

@matiii Would’ve loved a ton more of agent stress-testing Mati, that conversation wasn’t very meaningul..!

Full demo coming soon - lots of interactions before (and explicit opt in for agent to call me back)

@matiii @elevenlabs Nothing annoys me more than AI bots calling and making me annoyed.

@matiii @elevenlabs Your new business doing what? Scaling by selling to who? We’re all on ubi dude, I ain’t buying your shit, I’m buying the heroin again.

@matiii Not much mention of the biometric data you extracted from voice actors.

@matiii From an infra perspective, what’s your current end-to-end latency over SIP? We’re benchmarking similar pipelines and would love to compare notes.

@matiii @elevenlabs great job

@matiii Still sounds shite mate

@matiii @elevenlabs ElevenAgents is the future AI customer experience / sales agent. It’s all about training now. Everyone start making detailed docs. Think about insane savings in costs

@matiii You guys smashed it - it was such an impressive demonstration of product excellence & engrossing storytelling 👏

@matiii Great.. But sounds so fake still.

@matiii @elevenlabs This could have been compelling if it sounded like the conversation was interactive. This technology will only be any use if it can handle being interrupted and disrupted better than an average human.

@matiii @elevenlabs Can’t wait to hear an agent demo getting roared at for a cancelled flight 😭 I think real world customer service calls will be the tipping point for adoption

@matiii @elevenlabs ☝️🏆

@matiii The shift from reactive to proactive is the real unlock. Most voice agents just wait for input. But the best CX happens when AI anticipates needs - like a concierge who reaches out before you ask. Expressive Mode + proactive outreach = agents people want to talk to.

@matiii kinda wild to think about proactive agents, right? feels like we’re finally catching up with sci-fi or something. but will they really get the emotional stuff? or just read scripts? either way, i guess it’s nice to dream about scaling without drowning in the chaos

@matiii bullshit

@matiii Ouuu this is so exciting and this is beautiful 🤩❤️. Congratulations to you and your team for every milestone being hit. It's only up from here.

@matiii We’re moving fast from “AI that responds” to “AI that initiates.” Proactive agents with emotional nuance is a huge leap forward.

@matiii . 9

@matiii @elevenlabs I love eleven labs

@matiii That sounds amazing! Having proactive agents who understand emotional nuances can truly revolutionize business scaling. I would love to learn more about the new programme and how it can benefit my business. Thank you for sharing this exciting development!

@matiii The emotional nuance is the easy part. The real problem is handling unexpected responses at scale, especially when people get defensive or go off script. That's where most voice agents fall apart.

@matiii @elevenlabs Omooooo

@matiii @elevenlabs Did you not get the memo Mati. Zero human companies are the future. You’ll need to redesign your agents to advise on UBI to the “citizens” 🤢and work on that agent to agent API so you can get paid 😉

@matiii With Eleven Labs they can use @Schwarzenegger voice, "Hey Mati...don't bullshit me! You want to hire 100 people? Well you must be pretty proud of yourself! I want to ask you some questions...and i want them answered IMMEDIATELY!!!...WHO IS YOUR DA" (Click)

@matiii @elevenlabs

@matiii @elevenlabs ?!? BlaBlaBla

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@matiii I've been getting calls from friggin AI agents multiple times a day, every day, for over a month now! The companies buying this are crap and need to stop buying our data to feed their agents! On the other hand tho... it is slightly better than the Indian call centers...

@matiii Yummy