ATTN Xfinity Support Xfinity My internet service has not functioned since I picked up my router mid July. The wifi mobile hotspot is not working either. So I paid for the hotspot because the router doesnt work. FIX THIS PLEASE. I run a social media veteran nonprofit…this is unacceptable... Please share👇🏽show more

@XfinitySupport @Xfinity I'd switch to Starlink at ~$55/month. Shit like this from Xfinity is exactly why so many people are dumping them, especially when it screws over someone running a nonprofit for vets. 💯🇺🇸

@XfinitySupport @Xfinity Maybe @elonmusk can hook you and your organization up with a Starlink. Best internet on the planet.

@XfinitySupport @Xfinity Are you back full time with Code of Vets? If so that is great and should inspire those of us who left to fire up again. Thank You for your Service! Alpha Alpha Tango Whiskey! 🇺🇸🇺🇸

@XfinitySupport @Xfinity Yes

@XfinitySupport @Xfinity Gretchen get Starlink. You will have none of these problems. If you have the ability to put it where there are not trees blocking a view of the sky, it is a great service which is faster than Spectrum. I know this from direct experience.

@XfinitySupport @Xfinity It's time to ditch these legacy providers and go with the future.

@XfinitySupport @Xfinity That why I just got Starlink installed. At & t air internet was awful too! The difference is amazing!

@XfinitySupport @Xfinity You might try getting Starlink. It’s the best Internet service I’ve ever had.

@XfinitySupport @Xfinity I think I see the problem. You're trying to use Xfinity.

@XfinitySupport @Xfinity I went with Starlink and couldn't be happier. Just saying.

@XfinitySupport @Xfinity Xfinity is horrible. Switch to Starlink

@XfinitySupport @Xfinity Starlink.

I've had Starlink for years. Probably the only customer that had an Amish guy install the dish on my roof. No problems whatsoever. I also have a Starlink Mini for when we're on the road, which is often. Likewise, no problems. @elonmusk, Elon, brother, step in for this woman. She's doing good work.

@XfinitySupport @Xfinity See if you can trace where the optical cable meets the house and check if there is a break between there and the cable box. That is often the problem with wired connections. No idea on the mobile hotspot though.

@XfinitySupport @Xfinity Call them

@XfinitySupport @Xfinity I just did

@XfinitySupport @Xfinity Should shave gone with Starlink. I’m in Canada and have used Starlink since 2021 at home and at my cabin. It’s amazing!

@XfinitySupport @Xfinity And let me just say this - As a business - you need to be connected to a reliable source... @Starlink will not break the Bank for your Operations...

@XfinitySupport @Xfinity Is starlink available in your area? Otherwise, you may try to setting the router to default settings, log into it and configure.

@XfinitySupport @Xfinity @elonmusk donate free Starlink to this org please, help some veterans.

@XfinitySupport @Xfinity Dm me if you need further help... it honestly shouldnt be this hard for comcast to fix

@XfinitySupport @Xfinity On the bottom of your router scan the QR code ..instructions will walk you through the process, you don’t need a technician they will charge you a couple of hundred of dollars! ATT is has better WI-FI Hope this helps

@XfinitySupport @Xfinity Ever think of getting Starlink?

@XfinitySupport @Xfinity Have you thought about @Starlink

@XfinitySupport @Xfinity Why would you want to stick with them… they aren’t sticking with you? That’s a one-sided love affair. You deserve so much better!!! 🇺🇸

@XfinitySupport @Xfinity The complex I am has a contract with them. None of us have a choice we are stuck.

@XfinitySupport @Xfinity Thank’s you for your response. it’s too bad abt the contract. It’s pretty obvious they know there is a contract considering how you are being treated. How is it that you are forced to plead for performance of a contract? My thoughts are not intended to reflect negatively on you.

@XfinitySupport @Xfinity I know. It is really frustrating because I can’t veterans like this. It is a real problem💔

@XfinitySupport @Xfinity I dumped xfinity last month. Starlink now. It has been flawless.

@XfinitySupport @Xfinity Go Starlink if you can. I dropped my local service 2 years ago and I’ve never had ONE outage since then. Even in heavy snow and rain. It’s amazing.

@XfinitySupport @Xfinity Just go to Walmart and get a NETGEAR router. I have not looked at my bill in while. But they probably still charge you for it. I have not had any problems with mine for almost 4 years. Except when the internet goes out.

@XfinitySupport @Xfinity Did they correct your issue, yet?

@XfinitySupport @Xfinity Yes

@XfinitySupport @Xfinity Good luck!

@XfinitySupport @Xfinity Xfinity sucks. Customer service is worse. Do you have any other options in your area?

@XfinitySupport @Xfinity Call ATT, I’ve been in this area since 2018 and had zero problems with our ATT service here. Not sure if they are an option for you but I feel It’s a much better service and is way more reliable.

@XfinitySupport @Xfinity

@XfinitySupport @Xfinity We had xfinity for a very short time, and couldn't get the router to work. The support from India or wherever had no clue. There was no way to cancel, so I just went with starlink, and never looked back.

@XfinitySupport @Xfinity we went with Starlink after hurricane helene destruction. Its been the most reliable of them all.

@XfinitySupport @Xfinity Even in some communities where there are smaller ISP there is no real competition with Comcast (xfinity). They are not compelled to fix this because they are too big to worry about one person.

@XfinitySupport @Xfinity Starlink