Bro my Internet Service Provoder is throttling my Upload Speed on purpose so I literally can't Stream right now. They said they would fix it... ...but only if I signed a 2 year Contract 💀

This post literally look 35 minutes to upload what an absolute joke @Rogers

DM us your email address, we can help.

Telus if you can get it in your area is far and away better. I get a corporate discount at Rogers and still left 💀

Legit will switch immediately if the technician doesnt fix it

"Oh, we're only one of two providers in your area? Maybe if you renew your contract we can further assist you, mmmmhhmm."

I was going to say that there is legal precedent for legally suing for this but then I realized you're in Canada and honestly I just feel bad for you.

Just get starlink. also, this cartoon from like 20 years ago is still valid :)

threaten to go to the other company and see how quickly they fold

I did that's why they suddenly had a technician available lol

Tell them StarLink is probably cheaper than whatever crappy service your currently getting.

ISP's have a monopoly on 99% of markets in the US as well. At maximum a customer has access to 4 ISP's, and that is less than 1% of any market. If someone lives in an apartment complex, the administration of said complex can have an exclusive contract with one ISP, and if a resident uses any other ISP, they can be in breach of contract with the complex & forced to move out. Now, in Canada, there's only a few ISP's, and those ISP's hold majority market, and they allow "white hat" sub-servicing just like in the USA. Think about Cell Service Providers, there's only 3 in the USA now. T-Mobile, AT&T, & Verizon. Then there's hundreds of "white-hat" sub-services like mint (tmobile), cricket (ATT), etc.etc. That's because there's a limited amount of space for towers, creating networks is extremely expensive, etcetc. It's even worse in Canada though, because there is substantially less "competition." Anyway, my advice @RickKackis is to do 3 things 1. Confirm you are only using ISP-Provided equipment--modem/router, nothing extra like a firewall or switch, or your own modem/router. If you are using your own equipment, you have to do some re-configuration. 1b. Go into your modem/routers admin page & find the Duplex/Negotiation settings, make sure none of those are changed. Even if it's set to Auto, that's wrong. Manually set it to 1000/full/auto-negotiation on, see if it improves, if not, go to 100/full/A-N on. If both fail-- 2. Contact the ISP & demand a PTD (Prove to demarc) dispatch. There will more than likely be a charge. 3. After the PTD is complete, if no fix is issued, then, request a RFC test to prove incorrect speeds. There's more troubleshooting that can happen on your end, but if you're using ISP-issued equipment, that's on them. Also, do NOT resign a contract with the same company for any reason. 100% not worth it & usually ends up costing you more money & tying you into services you just don't need & will never use. In regards to your ISP throttling you-- Maybe, or your modem is 'old'er. You don't have to resign a contract to get a new modem. A PTD Dispatch is to prove you aren't getting the correct service, and if proven, you get a new modem. If your ISP allows you to use your own Modem, do that. It's always faster to replace an 'old' modem on your own, but you will need them to whitelist & add the new modem on your account (typically the MAC address is what's needed by the ISP). Hopefully this helps my dude

Get starlink as a backup. You should easily be able to stream on it.

Kackis, maybe try Starlink? Only good internet i could find in rural Canada

You can’t get the juiced up Starlink?

I can't even imagine those phonecalls, "Hey Internet service provider RickKackis here and today we're going to be discussing how you can do your fu@king job"

You’re welcome to drive down to Mid Missouri and stream from the house. You could prolly get here before a video uploaded. Lol. Sorry for your misfortune as someone who has played for years off a hotspot I understand the pain of internet troubles

get starlink bro...

Canadian telecommunications companies are actually evil. Complete Monopoly. Even going outside the big 3 lands you on a third party provider that utilizes the big 3 infrastructure, and they throttle third party providers when their customers are in high usage. Oh, they also gouge you $100+/month for the rate limited service.

This sucks Rick, stand your ground! Staff @Rogers WTAF we need our Rick Kackis content ASAP.

Bro I literally just switched from Rogers to Telus. The rule in AB, every 2 years when your contract ends, switch to the other to get the new customer deal. Even the GIRL WHO SET ME UP with Telus, says she goes to Rogers for a month so she can get the new customer from Telus

Starlink

So they think giving you terrible service deliberately before your contract is due for renewal will make you want to renew contract with them, good luck with that! Wild! Can't be legal either surely??

Who the f... oh, canada... yeah that seems right

Fight them! I got your back bro

Seems like a cease and desist from an attorney for them deliberately damaging your business may be in order - or contract on business grade ISP where they're obligated to provide you with specific speeds.

Might i suggest starlink? not sure of their support, but i use it and it's quite good, though i don't stream, so, take it with a grain of salt, but the down and uploads are good, even on their 100mb plan, the full plan is pretty good too i hear, though i cannot vouch for that one

Get starlink

Try it again with a VPN turned on. See if that changes things.

clearly they just need to give you the new modem with the old modem can't take the new system then they need to replace it

Evil. Threaten to file complaints & go public with CRTC, provincial/federal regulator/ministers & all Cdn news outlets with the story. Obviously tell them your viewer #'s and your influential friends who will support and do similar to hammer your ISP w bad press. Go hard Sir.

Shaw? (Rogers or whatever)

I thought canadians were nice

Cdn Gov constantly campaigns that more competition needed in Food and technology like ISP's - then ok's COUNTLESS takeovers and mergers and wonder why layoffs happen and prices go up?!

Time to change providers