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Still waiting on a customs charge letter for a parcel that has been in the UK since the 29th, and your site is broken so I can't even pay with the tracking number. It'll be sent back to Japan at this point and I'll have wasted a lot of money.

My parcel has been in transit since the 29th of December. You guys are absolutely useless.

No any update since 29Dec for my 48h tracked parcel, is there anyone could help please? have tried phone call and email

4 parcels outstanding. Same message at night saying “unable to deliver as property was inaccessible”. WE HAVE NO SNOW, 4 times this has happened now. I don’t believe you are even trying. We’ve had other parcels no problem. My daughter has even had a delivery from ROYAL MAIL.

Where’s my parcels

How about Royal Mail concentrates on its delivery services? Apparently, a little snow on the pavement makes now an address “inaccessible”.

So, who do I contact raise a complaint with? Next day delivery, tracked, sign small parcel that didn't arrive next day

What is happening to Royal Mail? My parcel arrived at the local Mail Centre at 4.20am on 9 Jan 26 and I received notice it would be delivered to me that afternoon. As of 5.45pm on 12 Jan and according to tracking it is still in the Mail Centre.

Stop faffing about with sci-fi stamps, and please help me find my parcel 😭

My friend sent his birth certificate off for his passport the other month and still not arrived. And it's tracked.

Lost parcel potential fraudulent card asking for payment and cannot get through on your phone lines

2 days my parcels been in transit after paying next day delivery, what’s going on???

@RoyalMail I am yet to receive my item which was supposed to be sent since November. Please, Kindly treat as urgent and respond as this is an urgent matter.

Where is my parcel @RoyalMail it says it should have been delivered by the 5th. It’s in your Manchester office. It’s my daughter’s birthday presents! There’s no contact information on your website, and no way of private messages to you! You have 2 parcels of mine now!

What the hell is wrong with you service, I paid for special delivery guaranteed to be delivered by 1 pm, guess what? It wasn’t delivered. No online help, customer service is shocking! 😡😡😡 You’re a joke

PLEASE BE AWARE OF SCAMMERS POSTING ON THIS PAGE. ASKING YOU TO DM THEM AND GIVE YOUR PERSONAL DETAILS. THEY ARE NOT ROYAL MAIL.

The two parcels I sent to the UK have not had any tracking updates for nearly a month. Could you please help me locate them now?. I implore you to help find these two parcels as soon as possible

Never mind stranger things ..can you explain why I am still waiting for my parcel for over 2 weeks @RoyalMail this is not acceptable..your complaints procedure on your website is a joke too

Hello, my international tracked parcel LG959907846GB sent from the UK to Ireland was marked “recipient refused” and returned, but postage was fully paid. Please confirm the exact reason and current location of the parcel. Thank you.

There are many accounts impersonating you. I applied for a claim and almost got scammed.

Where’s my package - 24 hour special delivery can’t get hold of a human to talk to . About it as it’s not arrived

Never mind that. Sort your customer support section out. Just keeps sending you back to the same useless options. Yet we keep paying your pathetic increases each year for worse service. 🤷‍♂️🤡

I would rather have my parcel

You have lots of pirate accounts with your logo scamming people. If your services wasn’t deficient, users wouldn’t fall for the scam

I sent a parcel on Thursday 8th January using tracked 24, it arrived at Wolverhampton DO on the 9th, it was stated it would be out for delivery on the 10th, it still says this now. I have called CS on the 14th. Will this parcel ever get delivered?

Hasn't moved in over a week... Please DM me.

When is Royal Mail aberdeen Mastrick going to get parcels I've had none of my parcel deliveries

Dears, I am from Saudi Arabia and excepting to receive a document from you but unfortunately didn’t receive any and there is no way to contact you from Saudi Arabia

Paid for 24 hour tracked and my label was put on someone elses parcel- im stuck on hold. Where are my parcels? Ive just lost nearly £50 because of your mistake