David Watson 😮‍💨😮‍💨

Anyone else hoping for a new deal there?

Want to know the most overlooked metric in business? Return on effort. Everyone's obsessed with revenue targets and growth rates. But after years as a SaaS operator, I've learned something counterintuitive: The highest ROI often comes from the smallest effort applied to the right place. Let me explain... Mark talks about how soon there will be more AI agents than people. And everyone can create their own AI assistant. While the tech world debates if he's right, I'm already seeing this play out in real businesses today. Take CS for example. Traditional wisdom says to keep hiring as you grow. More customers = more support staff. But now, with AI, a single support person can handle dramatically more customers by letting AI agents handle the routine questions. Here's what has worked for our firms: > AI agents handling basic customer questions (aka 'how to') > Automated initial lead screening > Basic process automation for admin tasks The beauty? These tools are now accessible to even the smallest businesses. But here's where most people get it wrong... They try to automate everything at once. Or they overcomplicate their tech stack chasing marginal gains. The real wins come from identifying your highest-friction, lowest-value tasks and eliminating them first. It's not about fully automating your whole business. It's about using available tools to maximize return on (human) effort. Want to know more about building lean micro SaaS businesses? I build in public >>  For the love of the game 🏴‍☠️⚡ Video credit: Andreas Anding #startups #ai #automation #futureofwork

Jealous of the big screen clearly

🍻drink it in🫡🐿️

fuck off 😂😂😂