Delta back at it again! starting to hate this airline This is the second time since November that they unseated me before boarding finished with no help. I was two hours early. No excuse. Delta helps book the flight (rude even then). Delta checks me in two hours early.

Delta CHECKS MY BAGS & directs me to security. I get to the gate, they ask for my passport and pull me out of line. They then tell me, since I have no return flight, I can’t board. I ask them how I was able to check in & check bags if I’m not eligible to board… @Delta

. @Delta man says it’s not their responsibility. They tell me it’s my responsibility, not theirs and only option is to buy a ticket in 7 minutes and they won’t hold the flight. I ask for a supervisor while I’m rushing to buy the ticket. This fool in the red coat tells me no.

When I ask why, he says the supervisor won’t get there quick enough. I insist. @Delta supervisor actually gets there quick but this red coat napoleon syndrome ass manager sends him away and tells him not to talk to me until I buy the return ticket. He doesn’t ever return

THEN as I’m paying on their glitchy @Delta app that keeps logging me out. HE CLOSES THE DOOR. 🖕🏽🖕🏽🖕🏽 Why tell me to try to buy the ticket!? No supervisor. When I finally find the help desk they take forever only to tell me they won't help me until I purchase a return ticket.

AND they tell me to use the @Delta app. Which is malfunctioning. They tell me to call their special membership number. worse. No help. Next flight doesn’t get me there for two days AND the baggage number is closed, so i have to figure out where my bags are in the am.

Unless... I want to use… the chat... on the broken ass app that keeps asking me to log in after I log in. @Delta When I tell the supervisor over the phone that no one at the front desk informed me of any additional requirement or 🚩- he simply said he didn’t believe me.

Yall don't know what people are goin thru! @Delta People are escaping destruction from violent wildfires, hardship & mourning, spending hard earned money & stress on this travel for important reasons and yall got the nerve to be elitest assholes. Not even trying to help!

And before anyone says “you get what you pay for”... I have been at every level of membership. This is supposed to be their best. They used to be my preferred airline. I travel A LOT. @Delta service is unapologetically on a steep decline.

This is the direction big corporations are heading. This is not disconnected from the fact that @delta is the largest anti-union airline - only U.S. major carrier with no union for flight attendants, fleet service, & mechanics. They treat their employees and customers like 💩

This also is not disconnected from their discriminatory claims. It’s not disconnected from this terrible move from real customer service to automated AI customer service. @Delta

Check the first quoted above “tweet” from the last incident . Nov 4 - Day before the election, I was flying from ATL to Houston hosting efforts to give people rides to the polls to vote. I got a notification FROM @Delta telling me to go to another gate.

The gate was wrong. I had to run across the airport, take a train and STILL got there while they were boarding. There were like 15 or so people in line. @Delta told me if im not there 15 min before the DOOR CLOSES that they can give up my seat and refused to let me on the plane

Then told me it was my fault for listening to @Delta. Yall hate yalls customers & yalls employees. No matter how pretty you make them terminals… @Delta Until you invest some real care into your customers and employees, you will continue getting backlash you deserve. 🤬

My LinkedIn account got suspended today We onboarded a new admin to run outreach and he didnt follow the SOP He wanted to prove himself First thing we did was review how to mitigate this from happening again (after he got fired) Here is what I came up with: 1- Build a new onboarding form via ChatGPT 2-Put in specific points that talent needs to acknowldge "I acknowledge that if I cause a suspension on the linkedin account due to sending more requests than I am told it will lead to auto termination and a 1 star review on my upwork profile" Attack the process Not the people Ops brain at work over here