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During my second order, I realised that we need to work with malls more closely to improve working conditions for all delivery partners. And malls also need to be more humane to delivery partners. What do you think?

Deepinder Goyal

943,215 subscribers

2,951,118 views • 1 year ago •via X (Twitter)

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10 Comments

Chirag Barjatya1 year ago

Every society, every mall and every offices should make it mandatory for delivery partners to use normal regular lifts and entraces / exit. There shouldn't be any divide

Ajay kumar1 year ago

CEO on the ground , a connected culture trend among delivery partners and experiencing the problems by self is great move.

Bunny Punia1 year ago

Can I add my 2 cents? Outside big markets with more than dozen restaurants or malls with dozen odd restaurants, create your own ZOMATO shade / ZOMATO zone for riders. Where they can sit, have access to drinking water and a table fan. Helps a lot for most of the year IMO. In turn, these Zomato riders may end up being loyal to you for a longer duration and not get poached by others. Sustainable business too?

Reetik Rajan1 year ago

A prime example of - knowing a problem allows you to fix it, but experiencing the problem compels you to solve it.

Aditya Saha1 year ago

It took you so long to address this issue but I'm glad at least you did it. This isn't a problem of just malls. In fact, many societies don't allow delivery partners to take the main lift.

Indianstockss.com1 year ago

I think BJP needs to get such feedback for the work they claim they do for nation building 😅

Garv Malik1 year ago

Koi Bhavish Agarwal ko batao listed company kaise chalate hai

Arka Bhattacharjee1 year ago

Everything is ok, start paying handsomely to your delivery partners without doing sympathy PR stunts Despite getting 4X ROI did not want to continue holding on to our business because of "inadequate pay" with our delivery partners ..

Amit Bhawani 🇮🇳1 year ago

Most of these activities seem like positive PR moves, but I still appreciate that you genuinely experienced it. It’s unfortunate they aren’t provided with basic amenities like elevator access or a place to sit, something that everyone needs to address collectively. @deepigoyal

Uttkarsh Singh1 year ago

Great that you are doing this and work on ground kudos man. Partnership with the mall will definitely solve this issue, having a special badge access which the delivery partner can show will solve this .

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