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Everyone is debating how much autonomy to give agents. What that conversation often skips is where humans need to stay in the loop. Watch the full episode for all of our CISO panelists’ takes on what this looks like in practice →

10,838 просмотров • 1 месяц назад •via X (Twitter)

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How many AI agents work at your company? We now have over 3,258 agents working alongside 1,300 humans. The crazy part is these agents were created by EVERY EMPLOYEE at our company... sales reps, marketers, customer support, product, eng. Literally EVERYONE. BUT I'm most surprised by the adoption and value that MANAGERS are getting from agents. I used to think that every IC would become a manager of agents. Now I think that managers will very likely manage WAY more agents than their ICs combined. And managers' agents will manage their ICs' agents - overseeing them for human-in-the-loop interactions. When creating agents, we use 100% context from all of your activity, files edited, tasks and projects worked on, hierarchy, skills, and role information. We build a user-based context model to make agents as relatable as possible to the specific human that we're building for. This means they truly understand the nuances of the work and what "great" looks like - because great is very much in the eye of the beholder. Great is by definition, subjective. This is also why the human ENGAGEMENT loops are SO vital to agent value. The iteration AFTER the agent is onboarded is where the MAGIC happens. This is just like a manager managing an IC in real life... you're giving feedback. In this case, though, agents learn INSTANTLY, and they retain the knowledge perfectly and indefinitely. Even though I've been pushing AI for years now to everyone in our company, this was the first time we had truly end-to-end AI adoption and retention. This kind of AI adoption is wild. But the value we're realizing is truly INSANE. Super Agents outnumber our humans nearly 3 to 1. What if you could 3X your workforce overnight? Watch this video to see how 👇

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