everyone say “hi jj!”

featuring @JJgetsajob on TikTok

Instead of posting pictures of dogs maybe you could figure out what’s wrong with your app? I’ve been trying to order groceries all morning, but it keeps saying that I cannot use the promotion I added. I did not add a promotion nor can I remove it.Your app has nowhere to ask

Cute dog. But remember if you have a problem and Uber promises to issue a refund, don’t just trust you’ll get it. I never got mine.

Uber FAILED again to refund

Welcome to Uber where if you don’t do all the deliveries they send you you don’t get any hours. doesn’t matter if you’re a diamond delivery driver or you have a perfect customer satisfaction rating or if you’ve been with them for 4 years none of that matters to them!!

Uber failed to refund items that I ordered but didn’t get even though in the picture of the delivery person it’s clearly not there

I had a horrible experience with Uber eats. I just had vascular surgery last week. I live alone on top floor of walk up building. Ring Buzzer, and bring food up. driver for Main Garden Chinese Restaurant Passaic not delivering to my door. He left food outside in pouring rain.

Hi! I had a problem with a rude customer service agent for Uber Eats. How do I make someone aware that I’ve chosen to cancel my Uber one membership and my Uber eats app as a result? Feel free to DM me.

And you know whats foul about you guys Uber eats you wait after the hour so no one can get in the planner CANCEL UBER EATS

Too bad Uber doesn't care about the rest of they're drivers though, consistently send you on wild goose chases and then 0 compensation for your wasted gas and time. And it happens multiple times and week

Hey @UberEats, I ordered Chicken Biryani but received a completely different dish. Waited nearly 2 hours for support, uploaded clear proof, then was told, "The delivery matches the order" and denied a refund. Over 3 hours wasted. Your help system is seriously broken!

Que basura de aplicacion, le cobran a los clientes, a los restaurantes bien caro y a los conductores les quiere pagar menos de un dolar por milla, por eso mi aceptación de órdenes es muy baja pero ya decidí volver al Warehouse, al menos no es desgastando mi carro.

A hard day of work. Knackered

Will drivers ever going to get support who actually listens to them and understands the problem and solves it or is it always going to be people who copy and paste answers without reading or ai ?

On May 10 of this year, I placed an order through Uber Eats that included two items, but I only received one of them. Despite this, I was charged for both items. I have contacted support multiple times, and every time I receive the same response: that my case has been forwarded

Two weeks on the phone with you guys and it takes the third phone call for them to tell me you’re not gonna give me more hours. Thanks a lot.

Is it normal for support to go radio silent and continuously close the ticket I keep reopening since May, when it’s not resolved? I did ask support if I should just cancel my Uber One given the issue, and they supported that - at least one useful thing came from it.

@UberEats I literally ordered dominoes and the food never came and yall are telling me I can’t get a refund because the store said the food has been delivered????

How about you fix my hours? 4 four years and a diamond delivery driver and you guys only give me 10 hours a week thanks a lot.

If I'm going to order food for my children at home I expect to be notified when it's delivered. We need some more safety.

@UberEats_SA @PedrosChicken Feedback from my order on 31 July: 2+ hour wait, driver wasn’t initially assigned, and food arrived cold. Delivery experience was also poor. I hope this feedback helps improve service for future customers.

Your customer service is completely incompetent

How about refunding customers who's good arrives in bin bags instead of apologising and makeing issue as resolved 🙃

You guys used to give me 30 hours and after four years I only get 10 hours. What kind of company is this? Diamond driver with four years and almost perfect customer rating. It means nothing unless you accept every delivery thanks a lot.

These planners are nonsense every time i try to get on i wont let me so don’t ne saying plan ahead when you can’t

Necesito ayuda con un pedido y ni si quiera son capaces de ayudarme 😔

I already told you I’m not gonna stop with this until you guys fix this shit

Just got off the phone with support apparently being a diamond driver and four years with almost perfect customer satisfaction means nothing. You guys are scumbags expecting me to do a five dollar delivery 50 miles away.

Recently, I had a very unpleasant experience with an order ($89.93 paid). Please look at the attached photos. Photo 1 is the gift bouquet I selected for my friend, and Photo 2 is what was actually delivered. Do you really think these look the same?

@UberEats why is it so hard to reach your customer service out

Can you tell me what the hell is the point of being a diamond driver if I still only get 10 hours a week and the second the hours dropped they’re already taken. I don’t get priority on anything so what’s going on