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Freedom looks different for everyone. For us, it means holding multiple currencies, getting paid internationally, and moving money without borders. That freedom is yours with Grey.
4,254,790 views • 1 month ago •via X (Twitter)
65 Comments

Let me tell you something about Grey. They will frustrate you. The worst is when receiving money from abroad. They will first block your account and ask unnecessary questions as if they want to purposely seize your money. Their rate is terrible. A scam of a company.

Hi, We’re sorry to hear that. Grey is not a scam our review processes are in place to keep accounts secure and meet regulatory requirements. Please send us a DM with your account email, and we’ll look into it. -P.M.

If you aren’t a scam, why is the first thing you do when an account, especially a Nigerian account, receives money from a foreign entity to lock the account and start asking for unnecessary documents? You are a scam. A scam of a company. I wait patiently for your downfall.

Hi Santos, We completely understand your frustration with our deposit verification process. Deposit verification is an important part of our security and compliance checks. In some cases, we may request additional information to complete the review. These checks help protect both our users and the platform. Grey is a reputable and registered financial services company regulated by FinCEN in the US and FINTRAC in Canada. For more information about why deposit verification is required and how the process works, please see this article: -N.A

Guess I won’t ever use y’all for deposits to avoid all this stress. But I can promise you one thing: the day Revolut becomes operational in Nigeria, it’s going to be done for anything Grey.

Hi Santos, We’re sorry your experience didn’t match your expectations. Please know that we’re constantly working to make things smoother and stress-free for our users. We'll be sure to share your feedback with the team. -N.A

Please can I be your ambassador please

Hi Sentcoctails, We love the enthusiasm! 👀🖤 We’ll keep you in mind for future opportunities. -T.O.

Thanks I will be expecting you 🤍🤍

Hello

@Georicakath1 Hi Bright, How can we help you today? -P.M

@Georicakath1 Why is my money pending for days after sending the evidences you want?

Hi Afolabi, Sorry about the delay. The verification process can take up to 72 hours. If it’s been longer than that, please send a DM so we can look into it for you. -P.M

I sent you a dm here with no response

Hi Afolabi, We’re sorry for the delayed response to your message. We’re currently experiencing a high volume of messages, which is causing some delays. Our support team is working through them and will get to your DM soon to assist you further. We truly appreciate your patience. -P.M

Reply dm

Your Dm has been received and a support agent will attend to you shortly.-P.M

stupid app. kept declining my payment and always takes 3 plus days to verify money sent to me and still refunded it to the sender. fucktards

Hey 👋

☹️

Hey @grok remind me this guys name again, I’ve forgotten pls.

The rates are not the best available

Biggest

😭😭😭😭…I was once a slave of people, when God now finally free me! Is just as if I was still in cage, turning at a spot😭

Hi Lydia, we’re sorry your experience didn’t match your expectations. That’s definitely not the experience we want for you. Your feedback gives us the opportunity to do better. Please send us a DM and share the details; we’d be happy to look into it for you. 🖤-N.A

I don’t know how to enter your Dm.. was asking for a code

Please note that using a referral code during registration is optional. You can leave the field blank and continue with your registration. -D.E

Thanks 😊 .. just message you

Ai keh

I heard you’re back with Amazon KdP true?

Hi Emory, Thanks for reaching out. Only users who added their Grey account to Amazon KDP before 10 November 2025 can continue using Grey for their Amazon KDP payouts. Unfortunately, it's no longer available for new setups after that date. - D.E

And also for old users too. You’re Losing some more customers soon I guess.

We understand your disappointment. We've participated in Amazon's P2P program, but unfortunately, we haven't been approved. Approval is entirely at Amazon's discretion. If anything changes in the future, we'll be sure to keep everyone updated. - D.E

I’ll contact Amazon head then

Hmm

Is there a reason I can’t create a virtual usd card for over 2months now?

Hi Onyedika, We're sorry to hear this. Please send us a DM with the details of what's happening and your registered email address, we'd like to take a closer look into this for you. Disclaimer: Please note that this is our only official account for customer support. We do not operate any separate or dedicated support handles. Kindly disregard and avoid engaging with any other accounts claiming to represent Grey Support. - D.E

My 2nd crush 🤭

A proud user 💜

🖤

Grey is trash

Hi, We're sorry you feel this way. Grey is a reputable and registered financial service company duly regulated by FINCEN in the US and FINTRAC in Canada. We’d like to understand what went wrong and help resolve any issue you’re experiencing. Please send us a DM or email us at [email protected] with the details, and our support team will assist you. -N.A

You all should work on the transaction I made , the recipient didn’t receive the money

Hi Lioness, we’re sorry to hear this. Please send us a DM with your transaction details so we can look into it and assist you.🖤 -T.O

I just did

Thank you for your services. I have no reason to complain so far. 2023 and counting. ❤️

Hi eSage, thank you for being with us since 2023! We’re so glad to hear we’ve given you no reason to complain. Here’s to many more seamless transactions together. 🖤-T.O

I will advice everyone not to use this account Grey , it’s rubbish , this is the 3rd time my money is being refunded back without any problems, they asked for everything including statements of account which i provided stil yet they refunded back the money , I’ve deleted the app

Hi David, We’re really sorry to hear about your experience. We understand how frustrating it must be to have your funds refunded repeatedly, especially after providing the requested documents. If you have any more questions or concerns, please send us a DM and we’ll be happy to assist. -P.M.

You should also activate fast track to Upwork integration please

Hi Victor, Thank you for reaching out! You can link your Grey USD account to your Upwork account to receive payments seamlessly. Here’s a guide we’ve created to walk you through the process; We'll be sure to share your suggestion with the team. -N.A

I know I can link my grey to Upwork which I already did I’m saying there should system where payment is done in less than an hour without express charges

Hi Victor, We understand your concern. We appreciate the feedback and we'll be sure to share this with the team. -N.A

This guy has really gone viral

Scam app 😡

Hi, We’re sorry you feel this way. Grey is a reputable and registered financial service company duly regulated by FINCEN in the US and FINTRAC in Canada. Please DM us so we can help you with any issues you’re experiencing. Thank you for trusting us 🖤 -P.M

Best cross border app I’ve ever used.

Hi Raqonia, Thank you for your feedback! We're so happy you enjoyed your experience. -P.M

Wow

Please can I be your ambassador please

Bro be flexing

Grey the right freedom you need guys

🚀 🚀

Biggest boss

9125591187 OPay anything I will appreciate thanks
