Greeting travelers, If you have any problem with your transfer code, you can follow the video for reference. If you still have any questions, you are welcome to leave your comment or send messages to us. #OCTOPATHCotC

Same problem like others. Original code don't work so I regenerate a new code.

Sorry for the bad experience. Could you please send me the screenshots of your old Transfer Code and new Transfer Code interface, we will check. Thank u~

i tried to use my code and it kept saying wrong password and code so i tried generating a new one on the old app and it says this account no longer exists, does that mean i have just lost my account forever ?

Sorry for the trouble. Please check Options-Transfer Data to generate the new one.

What do I do with this?

When did you generate the transfer code? If you generate it after 1/13, you should wait for the next Thursday to enter the game.

Okay I went back and did exactly what you did and it gives me this

Sorry for the trouble. But could you send me your UID from the old version for checking?

Netease breaking shit and having bad customer service. Why am I not surprised?

Uh….? I don’t have “Bind game data” Like seriously can yall help? This process is so. Stupidly complicated for no reason

Sorry for the bad experience. Could you please send me your name and UID? We will check.