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🔥 Hear how Cisco automated 60% of 1.8 million support cases with LangGraph, LangSmith, and LangGraph Platform 🔥 In his LangChain Interrupt talk, Carlos Pereira, Fellow & Chief Architect at Cisco, shares Cisco’s blueprint for transforming customer experience with AI agents. In this video, you’ll learn about: - How... show more
45,405 görüntüleme • 1 yıl önce •via X (Twitter)
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@Cisco LOL why are there 1.8M support tickets to begin with? What kind of products are Cisco selling? 😂 And LangChain is celebrating “we help you reset your password faster” as if that was the pinnacle of AI. Oh, and please add more 🔥 emojis 😆

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@Cisco This is serious work. LangChain ecosystem is ideally suited for tech-heavy environments — handling immense complexity and massive volumes of information. Can’t wait to see what they build next!

@Cisco automating 60% of 1.8M cases is wild scale, curious how much heavy lifting that supervisor architecture is doing there

@Cisco Enterprise agent onboarding isn’t about raw LLM horsepower—Cisco’s blueprint leverages persistent agent state, task decomposition, and supervised models. Modularity and observability are the next frontier for agent scaling.
