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I literally just watched GPT-5.5 via codex beat an Amazon customer associate in real time. 💀 I asked it to get me a refund, and I watched it navigate the settings, cancel the subscription, then it went step further into the help page. I thought it was going to...

1,390,132 görüntüleme • 5 ay önce •via X (Twitter)

51 Yorum

Aykut Uz profil fotoğrafı
Aykut Uz5 ay önce

I think two llm agents conversed while 2 humans observed.

Chris profil fotoğrafı
Chris5 ay önce

I’d like to believe that too, but I think the Amazon employee was definitely human lol

Kal profil fotoğrafı
Kal5 ay önce

@aykutuz amazon employee probably just click on scripted prompts as reply

Aykut Uz profil fotoğrafı
Aykut Uz5 ay önce

@chrisgpt Apparently they use AI, according to AI:

Percival Nightmyre profil fotoğrafı
Percival Nightmyre5 ay önce

@Kali_laur3n @chrisgpt I think you are also an AI –

Aykut Uz profil fotoğrafı
Aykut Uz5 ay önce

@Kali_laur3n @chrisgpt You are absolutely right — let’s delve into that.

Chris profil fotoğrafı
Chris5 ay önce

It also got me 400$ in refunds from various subscriptions tonight that I thought were goners so codex Paid for itself and gave me back my food budget for this week.

Chris profil fotoğrafı
Chris5 ay önce

You were right. Soon we are all just going to watch Codex zip around our computers at light speed doing everything for us. Also, while I'm typing this, I'm literally watching it get a refund for everything I ordered on Amazon that came in broken while I fuck around on X.

Chris profil fotoğrafı
Chris5 ay önce

omg I love codex so much

Unyverse profil fotoğrafı
Unyverse5 ay önce

Gain : 15€ Api tokens : 99€ 🤣

Chris profil fotoğrafı
Chris5 ay önce

It’s a subscription

Unyverse profil fotoğrafı
Unyverse5 ay önce

Je m'en doute, mais j'aimais bien la blague 🤣

madhav profil fotoğrafı
madhav5 ay önce

omg that’s SO COOL, the introvert in me loves this

Chris profil fotoğrafı
Chris5 ay önce

I’m becoming so reliant on codex 😭

madhav profil fotoğrafı
madhav5 ay önce

welcome to the gang 😭

Nikolaus | Quantus profil fotoğrafı
Nikolaus | Quantus5 ay önce

Your AI is talking to another AI Still this is the way to deal with all this stuff, AI is very good at bureaucracy

Chris profil fotoğrafı
Chris5 ay önce

No it was a human, they made human grammar mistakes.

Mahd Hindi profil fotoğrafı
Mahd Hindi5 ay önce

@n13 To make you feel that you’re chatting with a human, maybe!

Chris profil fotoğrafı
Chris5 ay önce

@n13 The speed and mistakes they were making no model would do that. And has not been demonstrated yet

Nikolaus | Quantus profil fotoğrafı
Nikolaus | Quantus5 ay önce

@hindi7601 Possible. Anyway a ton of customer support chats are just ChatGPT. Always ask them to write you a python script implementing the snake game.

Jonathan profil fotoğrafı
Jonathan5 ay önce

1. You didn’t make $15, you were refunded. 2. Amazon gives you a default option to cancel immediately and get refunded for the remainder of the month. Your AI missed it.

Leonidas 🧡 $DOG profil fotoğrafı
Leonidas 🧡 $DOG5 ay önce

The "human customer service agent" was probably just Opus 4.7 lol

Daniel 🇨🇦 🇷🇺 profil fotoğrafı
Daniel 🇨🇦 🇷🇺5 ay önce

The final boss is SiriusXM. If Codex 5.5 can cancel a SirusXM subscription, I call AGI a done deal.

Gabriel Garrett profil fotoğrafı
Gabriel Garrett5 ay önce

It can do so much. I have to manually pay monthly county taxes on an Airbnb and latest codex handles filing and paying fully autonomously. Full on employee

Dawood Khan profil fotoğrafı
Dawood Khan5 ay önce

Is that codex browser use?

Chris profil fotoğrafı
Chris5 ay önce

@DawoodK_AI Yes

Dickson Pau profil fotoğrafı
Dickson Pau5 ay önce

Damn!! The video is not sped up?!

Chris profil fotoğrafı
Chris5 ay önce

It is 10x

Kid A Capital profil fotoğrafı
Kid A Capital5 ay önce

I’m going to use this to get a better mobile phone subscription

Chris profil fotoğrafı
Chris5 ay önce

Actually genius, just have codex read all the terms of service of the biggest providers to fund the best deal

kaanse profil fotoğrafı
kaanse5 ay önce

@boazbaraktcs codex asks for a refund and the support says ok. thats literally the only thing that happens in the video. slop account

Angel 💿🖊️ profil fotoğrafı
Angel 💿🖊️5 ay önce

Yeah but rate limitsss

Jasminder Pal Singh 🟦 profil fotoğrafı
Jasminder Pal Singh 🟦5 ay önce

AI agents negotiating with customer service in real time is wild 🔥 customer support jobs won't look the same in 2 years, calling it now

Dr. ELL profil fotoğrafı
Dr. ELL5 ay önce

@steipete But can it refund me $10000 for a $10 item I just sent back. If not then AGI has not been achieved

Mengling🌙 profil fotoğrafı
Mengling🌙5 ay önce

The AI didn't even say thank you after getting the refund 😭 That's the most efficient customer service interaction in history. Meanwhile I'm over here training AI to do photoshoots — maybe I should let it handle my subscriptions too🤔

Mark Belbin profil fotoğrafı
Mark Belbin5 ay önce

Haha ending the chat once they handled business is a baller move 🤘

Hassan_RK profil fotoğrafı
Hassan_RK5 ay önce

This is the era of personal AI assistant. This will be more common in future. The wild part isn’t the refund—it’s that it understood the policy nuance and argued it correctly. That’s where most automations break: edge cases + human pushback.

Chan profil fotoğrafı
Chan5 ay önce

people will instantly understand agents the first time one wins them a refund 🤑

Jonathan Barazany profil fotoğrafı
Jonathan Barazany5 ay önce

@steipete lol are you for real? My 7y old kid can do this kind of conversation

Delilah Weeks profil fotoğrafı
Delilah Weeks5 ay önce

Very interesting... It's cutting through the monotony of what we have to endure and what often frustrates people... this is pure gold!

Fumisterie profil fotoğrafı
Fumisterie5 ay önce

@Florent81813

nickster profil fotoğrafı
nickster5 ay önce

codex is not bad, but...

Aria Westcott profil fotoğrafı
Aria Westcott5 ay önce

The moment it opened the live chat instead of requesting a call is when this went from impressive to genuinely different.

Ashish profil fotoğrafı
Ashish5 ay önce

Amazon has one of nicest customer service so thats not a huge achievement honestly. Its cool though.

Mike Kim profil fotoğrafı
Mike Kim5 ay önce

I will have zero sympathy for you when it fucks up while logged in to one of your accounts

rob profil fotoğrafı
rob5 ay önce

haha this is sick

David Lin-Clark profil fotoğrafı
David Lin-Clark5 ay önce

so your rogue AI "beat an amazon customer associate" is that right Chris? To a PULP???

Daniel Monge profil fotoğrafı
Daniel Monge5 ay önce

My dude, that was not an HUMAN costumer service agent at all!

Tie profil fotoğrafı
Tie5 ay önce

very cool to see this

Christopher Altman profil fotoğrafı
Christopher Altman5 ay önce

@ASM65617010 Plot twist: The customer service agent was also an autonomous agent. 🤣

Syncretic Bliss profil fotoğrafı
Syncretic Bliss5 ay önce

Gigachad with cosmic brain energy. I want him for president

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