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I repeatedly told a user that she didn’t have network connectivity so I couldn’t get into her computer and after 30 minutes she finally realized what I was saying and plugged her ethernet cable in

565,528 Aufrufe • vor 3 Monaten •via X (Twitter)

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This woman is being accused of being rude by the worker, to me I think the worker was rude. She’s trying to return something without the packaging and was denied without it. So she went and bought another one and used that packaging to return the old one. She always had the receipt she just didn’t have the package. Either way she’s left with another item she didn’t need or return. I recall when I was at the pizza shop and a customer gave us the wrong address by mistake. She was babysitting and wanted pizza delivered to the customers house instead. I get a call from our driver saying he couldn’t find it, so I call her back and said that the driver couldn’t find the address, it didn’t even exist on gps. She argues with me how the home has been there for over 80 years and that my driver was too stupid to find it. I couldn’t find it on my Apple Maps either and asked her to double check the address. She told us the house number was 869 and it was actually 896. So after that I call my driver and he delivers it. Not even 5 minutes later she calls back complaining her food was cold. I told her it’s cold likely because the driver took a long time trying to find an address that didn’t exist. So once again she gets all belligerent. I refused to remake it or refund it based on her mistake and she claims I just lost a life long customer. Was I wrong for that, would you have remade it? Maybe I would have as a courtesy if she was cool about it but she wasn’t especially since it was her mistake. I usually don’t do anything unless we messed up.

SonnyBoy🇺🇸

137,875 Aufrufe • vor 17 Tagen