In just 8 weeks, @SanlamInvestUG and Standard Chartered UG launched an API banking solution that delivers real-time cash visibility, automated reconciliation, and a scalable platform for growth. Watch how it’s transforming operations.

@SanlamInvestUG Best bank.....you guys just need more PR💯

Hi, thanks for the shout-out 🤗! ~CM

@SanlamInvestUG @StanChartUGA I went to open a new account and instead they asked me to provide TIN number yet I don’t own any business within Uganda.

Hi, thank you for getting in touch with us. This is a requirement under the Anti-money Laundering regulations which require the bank to obtain our clients' TINs where applicable for purposes of establishing the identity of our customers. ~CM

I would like to know whether every person who opens new accounts has to provide TIN number?

@SanlamInvestUG How do l get to know the type of account l opened up

Hello. Thank you for contacting us. Please check DM. ~JD

@SanlamInvestUG You are not yet there. Deposits and withdrawals from Stanchart digital accounts to Shilling investment playfom still takes 2 days! Why should this be case? There is no synchronisation as arranged.

@SanlamInvestUG The app is not working

Good afternoon, Hariss, and thanks for getting back. Please ensure that no spacing and/or special character is keyed in before and/or after the name to proceed. ~NG

It just doesn't work

@SanlamInvestUG

@SanlamInvestUG The app is not working

Hello. Thank you for contacting us. Please DM the error message received to allow us assist on this. ~JD

@hadijerhariss Please check DM. ~JD

@SanlamInvestUG This is the best bank. Ugandans should know

Hi, thanks for the shout-out 🤗! ~CM

@SanlamInvestUG Can I still open an account?

Down load the SC app on your phone and proceed to open the account.~GM

It's not working

What is the error message that you are getting?~GM

@SanlamInvestUG Deposits to Shillingi accounts still takes a day (3 days if done over weekend). This doesnt make sense. Why should a customer wait for 3 days for transfer to reflect if indeed you have synchronised systems

@SanlamInvestUG Where is the API documentation

Hello. Thank you for contacting us on this. Please email us on [email protected] and we will advise. ~JD

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@SanlamInvestUG Are you guys still planning to close in uganda oba before i open with you an account

Hi Ssemakula, Please be assured that we will continue to serve you as usual and update you on any relevant developments during the transition. Your deposits and monies remain safe with the Bank, and you can continue to perform banking transactions as per normal. ~NG

I am writing to express my concerns regarding certain aspects of your visa payment charges, which I found to be unexpectedly high. Additionally, I have experienced delays in the settlement of EFT/RTGS transactions, with some taking up to three days to appear on my statement. I also recall the public's apprehension upon the announcement of the retail banking sale, and I was disappointed that the potential buyer was not disclosed to the Ugandan public. Despite these issues, I was generally satisfied with my account, and it was with regret that I ultimately decided to close it due to these specific concerns.

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@SanlamInvestUG Summons meaning

Good evening, Musaanzi, and thanks for reaching out. Please clarify your request. ~NG