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Introducing Einstein Service Agent on Salesforce's new Agentforce Platform! Experience intelligent customer support with seamless collaboration between digital & human workers for rapid case resolution. 🔹 Seamless transfer & human handoffs across all channels 🔹 No writing conversational trees 🔹 Reads text, images, audio/video 🔹 Omni-channel transfer & human...

358,540 views • 1 year ago •via X (Twitter)

10 Comments

Elon Musk's profile picture
Elon Musk1 year ago

@salesforce @Dreamforce @ServiceCloud Sounds promising

WizFrogmark's profile picture
WizFrogmark1 year ago

@salesforce @Dreamforce @ServiceCloud Salesforce Einstein 💯 Easy to use and time and efficiency gains.

Sid⚡️'s profile picture
Sid⚡️1 year ago

@salesforce @Dreamforce @ServiceCloud lol another high school project

Kevin Tamura's profile picture
Kevin Tamura1 year ago

@salesforce @Dreamforce @ServiceCloud Got stuck with an airline customer service bot just last week. This would be great. What's being used for the vision model in the demo?

TheMessyG's profile picture
TheMessyG1 year ago

@salesforce @Dreamforce @ServiceCloud no one wants to talk to a computer. and we dont want you training your models on our records. if dont give us an opt out, we will sue you.

Rufus's profile picture
Rufus1 year ago

@salesforce @Dreamforce @ServiceCloud Congratulations 👏 Mark.

Ed Ludlow's profile picture
Ed Ludlow1 year ago

@salesforce @Dreamforce @ServiceCloud Cool

Philip Calrissian's profile picture
Philip Calrissian1 year ago

@salesforce @Dreamforce @ServiceCloud You're destroying humanity Mr Benioff... but hey, I guess that is part of the plan.

Michal Takac's profile picture
Michal Takac1 year ago

@salesforce @Dreamforce @ServiceCloud That's impressive! I wonder how long until no human workers are involved in these processes.

i am Antonio 𝕏's profile picture
i am Antonio 𝕏1 year ago

@salesforce @Dreamforce @ServiceCloud incredible!

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