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Introducing Einstein Service Agent on Salesforce's new Agentforce Platform! Experience intelligent customer support with seamless collaboration between digital & human workers for rapid case resolution. 🔹 Seamless transfer & human handoffs across all channels 🔹 No writing conversational trees 🔹 Reads text, images, audio/video 🔹 Omni-channel transfer & human... show more
358,540 views • 1 year ago •via X (Twitter)
10 Comments

@salesforce @Dreamforce @ServiceCloud Sounds promising

@salesforce @Dreamforce @ServiceCloud Salesforce Einstein 💯 Easy to use and time and efficiency gains.

@salesforce @Dreamforce @ServiceCloud lol another high school project

@salesforce @Dreamforce @ServiceCloud Got stuck with an airline customer service bot just last week. This would be great. What's being used for the vision model in the demo?

@salesforce @Dreamforce @ServiceCloud no one wants to talk to a computer. and we dont want you training your models on our records. if dont give us an opt out, we will sue you.

@salesforce @Dreamforce @ServiceCloud Congratulations 👏 Mark.

@salesforce @Dreamforce @ServiceCloud Cool

@salesforce @Dreamforce @ServiceCloud You're destroying humanity Mr Benioff... but hey, I guess that is part of the plan.

@salesforce @Dreamforce @ServiceCloud That's impressive! I wonder how long until no human workers are involved in these processes.

@salesforce @Dreamforce @ServiceCloud incredible!








