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Introducing Einstein Service Agent on Salesforce's new Agentforce Platform! Experience intelligent customer support with seamless collaboration between digital & human workers for rapid case resolution. 🔹 Seamless transfer & human handoffs across all channels 🔹 No writing conversational trees 🔹 Reads text, images, audio/video 🔹 Omni-channel transfer & human... show more

Marc Benioff

3,381,025 subscribers

358,560 views • 2 years ago •via X (Twitter)

Education Science & Technology

Anya Rossi• Live Now

Private livecam show

10 Comments

Elon Musk2 years ago

@salesforce @Dreamforce @ServiceCloud Sounds promising

WizFrogmark2 years ago

@salesforce @Dreamforce @ServiceCloud Salesforce Einstein 💯 Easy to use and time and efficiency gains.

Sid⚡️2 years ago

@salesforce @Dreamforce @ServiceCloud lol another high school project

Kevin Tamura2 years ago

@salesforce @Dreamforce @ServiceCloud Got stuck with an airline customer service bot just last week. This would be great. What's being used for the vision model in the demo?

TheMessyG2 years ago

@salesforce @Dreamforce @ServiceCloud no one wants to talk to a computer. and we dont want you training your models on our records. if dont give us an opt out, we will sue you.

Rufus2 years ago

@salesforce @Dreamforce @ServiceCloud Congratulations 👏 Mark.

Ed Ludlow2 years ago

@salesforce @Dreamforce @ServiceCloud Cool

Philip Calrissian2 years ago

@salesforce @Dreamforce @ServiceCloud You're destroying humanity Mr Benioff... but hey, I guess that is part of the plan.

Michal Takac2 years ago

@salesforce @Dreamforce @ServiceCloud That's impressive! I wonder how long until no human workers are involved in these processes.

i am Antonio 𝕏2 years ago

@salesforce @Dreamforce @ServiceCloud incredible!

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