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I opened DTS(dual transaction service) so I can have credit function on my naira debit card in 2020 I tried using the service at a POS, atm etc it didnt work, when I noticed the amount I had to pay every month had accumulated to a large sum I went to the bank to end the service

It is so shameful and painful that access bank should debit my account without my consent. It is absurd too that access bank would forceful add me to what they call coronation householder insurance without my consent. Reverse that transaction else I will sue the bank

Hi @JOSSYIYK, I apologize for the inconveniences this may have caused you. Kindly share full details via DM so I can assist further.

Since yesterday morning this bank is not crediting me all my incomings. Most you guys be this worst? People keep complaining on daily basis and not good is done. You're worst than what I can imagine Bad network Crazy charges Pending transactions and others 4k you guys

Hi @EMPEROR_12345, Thanks for reaching out and sorry to learn this is happening. Please send a dm for your complaint to be looked into swiftly. ^Jennie

Please I'm still waiting for my refund response.. it's over one month now

@myaccessbank why una won frustrate me this morning nah..I don try open my app for 2hrs now

Hello @luiscraby, I am concerned about your post and would like to address the issue. Kindly engage us via DM in other to assist further.^Niola.

Access Bank please reply to my email I have sent several emails to your bank for account update no reply. I have 3 accounts with your bank the way your customer representative speaks to me on the phone is very annoying

Hi @inegbema, I understand this displeasure with your post and would like to help resolve this issue. Please share your account number and the details of your complaint via DM and I will get you sorted. ^Orfi.