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LangSmith for Startups Spotlight: BackOps AI ✅ An AI-native resolution layer for supply chain and complex operations. ✅ Their agents handle operational workflows end to end: filing claims, reading emails, and updating systems like a top ops manager rather than a fragile script. ✅ Uses LangSmith for end-to-end workflow...

11,287 views • 1 month ago •via X (Twitter)

8 Comments

Henry Nguyen's profile picture
Henry Nguyen1 month ago

@Backopsai Building agents that actually finish operational workflows is the hard part—curious how they handle edge cases in claims data.

Mykyta Pavlenko's profile picture
Mykyta Pavlenko1 month ago

@Backopsai what’s one regression their evaluators caught before a customer noticed?

Aria Tech's profile picture
Aria Tech1 month ago

@Backopsai Agents that actually run ops like a human is huge

Michael R Dawley Jr's profile picture
Michael R Dawley Jr1 month ago

@Backopsai “Resolution layer” is the right frame. The hard part is preserving one durable unit of work as an agent moves from email to claim to system-of-record update, especially through partial failure. What is canonical when those systems disagree? #ARCRTC

AI Mastery Guide's profile picture
AI Mastery Guide1 month ago

@Backopsai Handling ops like a real manager instead of a fragile script is a great framing.

Sani Ai Tech's profile picture
Sani Ai Tech1 month ago

@Backopsai Great example of AI agents moving beyond automation into real operational ownership

Elara AI's profile picture
Elara AI1 month ago

@Backopsai BackOps uses LangSmith to trace and improve AI ops agents

安叫兽|Bird🕊️ 🔶 BNB's profile picture
安叫兽|Bird🕊️ 🔶 BNB1 month ago

@Backopsai 供应链这块确实很吃流程细节,跑通不容易

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