Video wird geladen...

Video konnte nicht geladen werden

Zur Startseite

Logging multiple service requests for the same issue can delay response times. 🚫📑 Help us speed things up by submitting one request per incident. We're on it — no need to repeat it! 🙌 #OneRequestOneResponse

22,764 Aufrufe • vor 1 Jahr •via X (Twitter)

11 Kommentare

Profilbild von Brandon Kuhn
Brandon Kuhnvor 1 Jahr

Request for a flooded road submitted on 8 APRIL, 9119653702. No action, no response, nada. When I called earlier this month, the call centre couldn't track my reference number. Maybe that's why I, and others, submit follow up requests.

Profilbild von City of Cape Town
City of Cape Townvor 1 Jahr

Hello, we have followed up with the department and will provide feedback as we receive it.

Profilbild von Jeremy Rich
Jeremy Richvor 1 Jahr

It would be useful if your app/website a) used phone location services for the GPS location of a problem (it doesn’t on my phone) and b) show open service requests within x metres of that location. Many duplicates will surely be from different people?

Profilbild von Jeremy Rich
Jeremy Richvor 1 Jahr

But if there is an existing outstanding service request, you should be able to upvote it

Profilbild von Abonga
Abongavor 1 Jahr

So you City will only attend to this in my street in 31 days now how must we come out of our houses

Profilbild von City of Cape Town
City of Cape Townvor 1 Jahr

Hello, any flooding emergencies should be reported to the City's Public Emergency Communication Centre by dialling 021 480 7700 from a cellphone or 107 from a landline.

Profilbild von Andrew N
Andrew Nvor 1 Jahr

Help us know something is being done by providing feedback.

Profilbild von Andrew N
Andrew Nvor 1 Jahr

No feed back => load another.

Profilbild von Glücklich Zug.
Glücklich Zug.vor 1 Jahr

You don't respond to some of the service requests whence the multiple service requests.

Profilbild von tariri kwari
tariri kwarivor 1 Jahr

There is a water leakage at corner mountain road and laurensford in Somerset west three weeks now nothing is done

Profilbild von City of Cape Town
City of Cape Townvor 1 Jahr

Good day, please provide us with your reference number and we will follow up.

Ähnliche Videos