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74,263 views • 1 year ago •via X (Twitter)
11 Comments

Why can't I receive the money that I have sent to my Mpesa account from my KCB account?!

Why haven't I received my money yet have made a withdrawal from the app?

Hi @_robby25_. We have delays with mobile banking. Kindly give it time it will reflect. ^PN

Wai message I've made some payment and you've deducted money from my account but am being told the money hasn't been received

Whats happening money has been deducted from the account but not yet received @KCBGroup

We have replied via Dm. ^PN

You guys need to resolve this issue ASAP, money has already been deducted from my account but it's not reflecting on my Mpesa!!! 🤔🤔🤔

There is an issue with app and ussd we can't withdraw

We are currently experiencing challenges with transactions on mobile banking. We are working to resolve this as soon as possible. Any inconvenience experienced is extremely regrettable. ^PN

Your app is shitty,why are you people deducting money and recipient doesn't receive?

We have replied via Dm. ^PN

