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I had worst experience at @Lowes in buying new referigerator with the worst & most rude customer service at Williamsburg, VA store. Deliveries with continued delays & repeatedly damaged products

Hi - Thank you for reaching out. We're very sorry to hear about this. If you need assistance, please send us a DM, so we can try to help. In your message, be sure to include the name on the order, email, phone number, and the order number. Thank you.

TERRIBLE SERVICE - A NIGHTMARE DELIVERY EXPERIENCE! LESSON LEARNED....

Hi - If you need assistance, please send us a DM with more info, so we can try to help. In your message, be sure to include your name, email, phone number, and the order number. One of our team members will respond as soon as they can. Thank you.

OVERRATED, OVERPRICED PRODUCTS WITH BAD CUSTOMER SERVICE & RACIST EMPLOYEES.

Perhaps it’s past time to go to a members only entry, like Costco. I just waited 15 minutes for someone to open the steel cage so I could buy a circuit breaker. Was told it would be up front when I was done shopping. It wasn’t, no one could find it. So pissed I left my whole cart

I purchased a $1000 washing machine and the delivery guy would not install. This is our 3 machine and never had installation issues in the past. Reported it to customer service and have not heard anything back. We have spent a ton of money at Lowes over the years.

Thanks for reaching out, we're sorry to hear this. Let's see what we can do to help! Can you DM us the name on the order, phone number, email, order number, and store location (if purchased in-store)?

can’t believe you guys are still in business horrible service I order some tile and a vanity. I go to pick it up and nobody can give me a straight answer. They can’t even tell me if it’s in the store.

I’m so sorry to hear this, Chris. So that our team can follow up, please send us a DM with your full name, phone number, email address, and order number. Thank you.