Pay your electricity bill with ease. Stay safe from fraud.

Kindly stop switching off our power on and off for about 20 times a day We use band A for crying out loud

Increase your staff welfare.

Thank you for the feedback, dear Customer. We’ll take note of your suggestion and share it with the appropriate team.

Dear @PHEDconnect why aren’t you responding to your DM’s instead you keep posting like there are no requests to attend to. What kind of poor service delivery is this?

Dear @QEsonwune48465 , we understand your concern and we sincerely apologize for the frustration. Please note that we have responded to your DM. Kindly check your messages and we’ll continue to assist you there. Thank you

Honestly, you don’t understand the pain of being in the dark after recharging and getting debited without getting a token times and time again, telling me my indecent rate is at 50% yet no changes. A recent payment has just been made and same issue persists

Dear, @PHEDconnect it's obvious you guys are robbing use here in Doctors and Nurses Quarters in Umuechem off Olu Obasanjo Rd D-line so I'm pleading with you to come to our rescue and ratify this issues before it'll be taken to further elucidations thanks

the biggest fraud is fraud carried out by u phed,@fccpc inflated bills will kee Naija,u get mind bill someone 50k per month feb,march,april and may when u didnt supply any light apart from rendering apologies for low allocation of 181MW,u now count it as debt.that is the fraud

Who's more fraudulent than @PHEDconnect after my 49 units hasn't been returned for over a year now? @NERCNG

@NERCNG Dear @Ibiye05 , we understand your concern regarding your units and sincerely regret the delay. Please visit our office so our team can review the issue and assist with the resolution. Thank you

@Ibiye05 @NERCNG You guys are still living in stone age? So issues will not be resolved until one come to your office? This is 2026, you better wake up.

@PHEDconnect @NERCNG These guys at @phed are worthless and useless when it comes to customer support! 2 weeks ago after buying token via Opay as usual and it was pending I decided to try phed app with 1k token; till date I've not gotten the token. @NERCNG should investigate the fraud in @phed

@AareAfobaje @NERCNG Hello dear Customer, we are sorry about the delay with your token. Please send us your meter number and the details of the ₦1,000 transaction via DM so we can check and follow up on the issue. Thank you

@AareAfobaje @NERCNG I've sent receipts bearing my meter number on it. After providing this 1k token @phed should also provide my 49 units taken from my meter phed forcefully took and promised to transfer it to the new meter @phed imposed on me! The world is watching @NERCNG @icpcnigeria

@PHEDconnect @NERCNG @icpcnigeria Send them a DM as they requested.

@PHEDconnect @NERCNG @icpcnigeria Bro, I've sent these guys DM more than 5 respective times and all they do is promise but in the end they do nothing. On one occasion they called me on phone and promised that I'll receive my 49 units by the end of that month last year but till date nothing has happened.

Good day, No power in GTCE, GPH 33KV Band "A" feeder since this weekend. Went off saturday noon, only restored for 3hrs this morning. Please assist with restoration. Thank you.

No ease in paying electricity be like paying through @OPay_NG platform

Happy Wednesday

Wishing you a great day ahead, dear Customer.

We need light in igrita axis please

Hello dear Customer, we are aware of the outage in the Igwuruta and understand the inconvenience this is causing. Our team is currently working to restore supply and we appreciate your patience as we work on it. Thank you

Checking your DM must be such a Herculean task. Right?

My meter has been faulty for over a week No tangible response from your team despite sending two letters which were duly received

@Team PHED, how come it takes you months to do a simple reconciliation but you are swift to input arrears in accounts? When we complain, you will refer us to the office without an appointment. Customers should be treated fairly

Dear Customer, we apologize for the inconvenience. We understand your concern about the delay in reconciling accounts and the need for customers to be treated fairly. Please send us a screenshot of the official letter via DM so we can review it and assist you accordingly.

Thank you for you tesponse. Please check your inbox. We sent it on 21st August, 2026.

I have just moved into my apartment somewhere in Lifecamp and procured a meter. All was well until my sister wanted to recharge. Boom, we were told there was a bill of more than a million naira on it. Why will you want to penanlize those who want to do the right thing?

This is nice

Thank you for your feedback @yeminiz

You people have the worst website amongst all the discos. It's so embarrassing

Una for talk quick... choi

I have a 20k electricity bill I paid with online banking, but I never got my token, that money is gone

Dear Customer, we are sorry for the delay in receiving your token. Kindly provide us with your meter number and a screenshot of your transaction receipt, including the amount, date and time of payment via DM. We’ll review and assist you.

That has been done, kindly check your DM

Since they install this prepaid meter Na everyday I dey pay NEPA bill

Never again Wld I use ur app.

Hello @fynecharm , we are so sorry about your experience. Please share more details about the issue you encountered with the app so we can better understand your concern and assist you. Thank you

The most difficult bill payment takes place on your app

Dear Customer, we are sorry you’re having difficulty making payments on the app. Please share more details about the challenges you’re experiencing so we can better understand the issue and assist you. Thank you

And you are demolishing units. 10k can't stay 3 days, even when you don't use AC

Hello @Iampeterdrock , we understand your concern regarding the rate at which your units are being consumed. Please send us your meter number via DM so we can check your account and assist you.

Since October 2025, the entire Igwuruta community is in total darkness, from Omueke to Agboga, to Omuma reaching Omuwei. The popular mountain of Fire area to Airport roads of Igwuruta-Ali and Eneka road to army range are not excepted. What is the reason for this?

The most useless company, no thanks to @NERCNG