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(Re)Introducing Refund Control! Some background; on iOS, Apple approves every refund request unless you respond to the notification they send. RevenueCat responds for you, and for a long time one of the options was "always decline". We removed it. Declining every request regardless of the reason pushes users into...

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RevenueCat

41,026 subscribers

16,203 Aufrufe • vor 1 Monat •via X (Twitter)

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14 Kommentare

Profilbild von Máté Kovács
Máté Kovácsvor 1 Monat

@elwatto Amazing! I wanted to implement exactly this on our backend and set the preference in RC, much easier this way!

Profilbild von Quentin
Quentinvor 1 Monat

Can you preview which policy a past refund would match before enabling it? With ordered rules, a broad audience could quietly catch requests meant for a more specific one.

Profilbild von Eric Rodriguez
Eric Rodriguezvor 1 Monat

Launching a 7-day trial next month, and the policy I actually want is: approve if they never opened the app after the trial converted, decline if they've been using it daily. Can an Audience see in-app usage, or only purchase history?

Profilbild von Morgan
Morganvor 1 Monat

can a policy look at how long they've been subscribed or only activity?

Profilbild von Akash
Akashvor 1 Monat

Policy-powered refunds are a better fit than a universal decline toggle. The interesting metric is whether chargebacks drop without increasing support load.

Profilbild von austin blake (stuff todos+lists)
austin blake (stuff todos+lists)vor 1 Monat

🙌

Profilbild von Cornelius Mark
Cornelius Markvor 1 Monat

Decline every refund and you train people to charge back. I would approve anyone who never finished the core job, and only fight refunds after a completed session.

Profilbild von ひらり たつや
ひらり たつやvor 1 Monat

これは素晴らしい取り組みですね！返金管理の方法が変わると、業界全体に良い影響を与えそう。

Profilbild von Voxlessa
Voxlessavor 1 Monat

Refund flows need plain language because frustration arrives before anyone reads the policy. Clarity is a feature when money is involved.

Profilbild von Adam Slyn
Adam Slynvor 1 Monat

the ‘active for weeks’ example feels tricky. someone might keep opening an app because it's broken, not because they got value from it. can support history factor into a refund policy?

Profilbild von ghosty
ghostyvor 1 Monat

great feature!

Profilbild von ナラサン
ナラサンvor 1 Monat

なるほど、Appleの通知に対応しないとダメなんですね。わかりやすくて助かります！

Profilbild von MixRoute AI
MixRoute AIvor 1 Monat

Great feature!

Profilbild von rusa
rusavor 1 Monat

refunds are the quiet ios tax: apple takes 30% up front and gives devs no say over the refund, so you eat the loss twice. good to finally see tooling.

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❀ tyne.

415,212 Aufrufe • vor 1 Jahr

Q: On the checks, we have $40 trillion in debt. If your economic policies are working, why do you need an incentive for people to turn out to vote? TRUMP: I'm doing it as a reward for people having to put up for five years and four years of a horrible situation caused by Biden Q: You also offered tariff refund checks-- TRUMP: Not you. Not you Q: And that didn't happen TRUMP: Not you. You're the worst
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Q: On the checks, we have $40 trillion in debt. If your economic policies are working, why do you need an incentive for people to turn out to vote? TRUMP: I'm doing it as a reward for people having to put up for five years and four years of a horrible situation caused by Biden Q: You also offered tariff refund checks-- TRUMP: Not you. Not you Q: And that didn't happen TRUMP: Not you. You're the worst

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They want to control what you watch and say on the internet. They want to control what you eat. They want to control what you throw in the trash. They want to control where you are allowed to go with your car. ​They want to control every aspect of your life by telling you that it is for your own good and that of your children, for your health, or for the environment. ​If we agree to submit, how far will they go in controlling our private lives?
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They want to control what you watch and say on the internet. They want to control what you eat. They want to control what you throw in the trash. They want to control where you are allowed to go with your car. ​They want to control every aspect of your life by telling you that it is for your own good and that of your children, for your health, or for the environment. ​If we agree to submit, how far will they go in controlling our private lives?

Le Crapaud

23,996 Aufrufe • vor 4 Monaten

We were absolutely devastated that our show in Paraguay got cancelled on Saturday. Everyone did what they could but the promotors confirmed that it was not safe to go ahead. We hope to play for you one day. Please contact the promoters for your refund. Lots of love F, D, A and N x
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We were absolutely devastated that our show in Paraguay got cancelled on Saturday. Everyone did what they could but the promotors confirmed that it was not safe to go ahead. We hope to play for you one day. Please contact the promoters for your refund. Lots of love F, D, A and N x

Travis

11,232 Aufrufe • vor 2 Jahren

Being Dominant means being the One in Control. Some people love it and some hate it, but either way, there is always someone in control and the areas where you are not the one in control, are where you have given that control to someone else! Being the one in control means being the one people TRUST to lead, to be in charge. And for us to hold that responsibility, we gotta be not only comfortable with that role, but to love it! To want it. Control holds negative connotations, yet if it is exerted by someone with positive intentions, it is very healthy. It means you trust yourself and don't need to rely on others to direct you. NOT being in control means chaos. It means helplessness. It means inability to make decisions. Or to take initiatives. It means you are the one that follows. And if that is what you actually desire you have to be conscious of that choice. Otherwise you fall into that role and then wonder why nothing goes as you want. And if you choose to follow, choose your leader wisely. There always is someone in control, someone in charge, someone that leads. There is always a power dynamic. Truth is, we feel safe with those in control. Especially when they show us that them being in that role is positive for us. But so many people trust others more than they trust themselves! Which means being constantly influenced by everyone else's option and advice... which makes then the ones in control of your life! Decide WHO you want to take control when you want or need it, but also choose when YOU should be The One in charge. Developing that self-trust requires radical self responsibility. Which is what people struggle with. Nobody wants to be responsible for anything. And then we blame everyone for why our lives are not what we want them to be. And if you DO want to dominate, start by controling your own Self, your own thoughts, your own life. You can't expect others to trust YOU if YOU don't. Think about it... those that are in control are the people that have the most influence in the world. So if conscious people who desire to create a positive change take more control/responsibility, it would literally change society as we know it.
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Being Dominant means being the One in Control. Some people love it and some hate it, but either way, there is always someone in control and the areas where you are not the one in control, are where you have given that control to someone else! Being the one in control means being the one people TRUST to lead, to be in charge. And for us to hold that responsibility, we gotta be not only comfortable with that role, but to love it! To want it. Control holds negative connotations, yet if it is exerted by someone with positive intentions, it is very healthy. It means you trust yourself and don't need to rely on others to direct you. NOT being in control means chaos. It means helplessness. It means inability to make decisions. Or to take initiatives. It means you are the one that follows. And if that is what you actually desire you have to be conscious of that choice. Otherwise you fall into that role and then wonder why nothing goes as you want. And if you choose to follow, choose your leader wisely. There always is someone in control, someone in charge, someone that leads. There is always a power dynamic. Truth is, we feel safe with those in control. Especially when they show us that them being in that role is positive for us. But so many people trust others more than they trust themselves! Which means being constantly influenced by everyone else's option and advice... which makes then the ones in control of your life! Decide WHO you want to take control when you want or need it, but also choose when YOU should be The One in charge. Developing that self-trust requires radical self responsibility. Which is what people struggle with. Nobody wants to be responsible for anything. And then we blame everyone for why our lives are not what we want them to be. And if you DO want to dominate, start by controling your own Self, your own thoughts, your own life. You can't expect others to trust YOU if YOU don't. Think about it... those that are in control are the people that have the most influence in the world. So if conscious people who desire to create a positive change take more control/responsibility, it would literally change society as we know it.

Ms. Malissia

18,617 Aufrufe • vor 2 Jahren

America is every group for themselves, but for some reason, the American negro always has to try and be the moral hero. You don't have to hate any group, but you should never surrender control of your intellectual property to people who aren't a part of and vested in your group.
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America is every group for themselves, but for some reason, the American negro always has to try and be the moral hero. You don't have to hate any group, but you should never surrender control of your intellectual property to people who aren't a part of and vested in your group.

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17,430 Aufrufe • vor 3 Jahren

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WARREN: We're nearly 2 weeks into this war. Has Rubio made any request for transcom to help evacuate Americans out of the Middle East? REED: The Dept of State made a request on Feb 28 and we have provided some assistance WARREN: When we called them yesterday, they said they have not asked you for assistance. Can you explain that? REED: I cannot explain that

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331,266 Aufrufe • vor 7 Monaten

#WATCH | Delhi: Sanjay Kumar, Secretary, Department of School Education and Literacy, says, "The process that previously cost Rs 700 rupees, under which we provided you with a copy of your answer sheet, that fee has now been reduced to just Rs 100. Furthermore, the fee for validation, which previously stood at Rs 500, has also been brought down to Rs 100. So, for instance, if you wish to have the answer to a single question rechecked, you would need to pay Rs 225 rupees. However, if for any reason the re-evaluation process reveals that your marks have increased, we will refund the entire amount you paid back to you... We are more concerned about the well-being, welfare, and mental state of our children. Money is important, but it is not the priority in this particular matter..." He also says, "We will simply provide you with a copy of your answer sheet. By merely looking at the answer sheet, it will become evident how the marking was carried out. Once you review it, you may realise if there were instances where you should have been awarded higher marks. Since the answer sheets have already been scanned, I do not believe there is any need or any alternative method for a further re-examination."
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#WATCH | Delhi: Sanjay Kumar, Secretary, Department of School Education and Literacy, says, "The process that previously cost Rs 700 rupees, under which we provided you with a copy of your answer sheet, that fee has now been reduced to just Rs 100. Furthermore, the fee for validation, which previously stood at Rs 500, has also been brought down to Rs 100. So, for instance, if you wish to have the answer to a single question rechecked, you would need to pay Rs 225 rupees. However, if for any reason the re-evaluation process reveals that your marks have increased, we will refund the entire amount you paid back to you... We are more concerned about the well-being, welfare, and mental state of our children. Money is important, but it is not the priority in this particular matter..." He also says, "We will simply provide you with a copy of your answer sheet. By merely looking at the answer sheet, it will become evident how the marking was carried out. Once you review it, you may realise if there were instances where you should have been awarded higher marks. Since the answer sheets have already been scanned, I do not believe there is any need or any alternative method for a further re-examination."

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WARDOGS wasn't most proud of their concurrent players, instead they focused on two key stats: 1) getting to number one on Twitch 2) the refund rate being very low "We told people to refund it if it wasn't for them. But the sentiment from people who did refund was almost always, 'This game just isn't for me.' And that's fine. It's not supposed to be for everyone. They came in expecting Battlefield, and that's not what it is." -Joe Brammer, CEO

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#ThalapathyVijay: "I have a request for Kutty Nanba & Nanbi 's. If you want chocolate, dress or KinderJoy, you used to cry and make it successf. Likewise your Favourite Vijay Mama's success in the election, request all your relatives to vote for Whistle. If they are not going for vote, blow the whistle in their ears with love and make them vote"
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#ThalapathyVijay: "I have a request for Kutty Nanba & Nanbi 's. If you want chocolate, dress or KinderJoy, you used to cry and make it successf. Likewise your Favourite Vijay Mama's success in the election, request all your relatives to vote for Whistle. If they are not going for vote, blow the whistle in their ears with love and make them vote"

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⭐️SEND US YOUR 1-STAR REVIEWS! We want to produce '1-star, not free' stickers, and are looking for the worst (best?) example of the format Comment with a screenshot of your 'not free' review, and if we pick yours, we'll send you a massive stack of stickers as a thank-you 🙏
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⭐️SEND US YOUR 1-STAR REVIEWS! We want to produce '1-star, not free' stickers, and are looking for the worst (best?) example of the format Comment with a screenshot of your 'not free' review, and if we pick yours, we'll send you a massive stack of stickers as a thank-you 🙏

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"I have a request for Kutty Nanba & Nanbi's. If you want chocolate, dress or KinderJoy, you used to cry and make it successf. Likewise your Favourite Vijay Mama's success in the election, request all your relatives to vote for Whistle. If they are not going for vote, blow the whistle in their ears with love and make them vote" — #ThalapathyVijay

Ayyappan

181,231 Aufrufe • vor 6 Monaten

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Asmongold finds it RIDICULOUS that only women are criticizing Twitch for launching the 'Withdraw from Sub' option for European Union users 👀😳 “Single one of these complainers have in common? They're all women. And so, this is the reason why they're upset, it's because of what I said. ‘This is a great feature. If you sub to a female streamer and she gets exposed for having a boyfriend, you can safely refund your sub because, if you're subbed to a girl’ that's the reason why they're mad”

Prism

13,875 Aufrufe • vor 4 Monaten

For Marina Diamandis, This is no longer just one request among many others we have made over the past 10 years since your first and only solo concert here in Brazil. This is proof beyond all possible doubt that we are and continue to be one of your biggest fan bases, that we are indeed worthy of a more intimate and complete experience like the one we had 10 years ago. We hope you can feel our love through every photo, every face, collection, or even with you. We are one of the greatest meanings of the track “I <3 YOU,” and you know that we will love you forever. This is the only way to prove to you that we deserve a headline concert in Brazil that would truly bring a dignified and unique experience, one that a festival could never achieve. 🇧🇷💚🥺 With love, from your biggest fans, Brazilian Diamonds. — MARQUEM AGORA! MARINA MARINA HQ
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For Marina Diamandis, This is no longer just one request among many others we have made over the past 10 years since your first and only solo concert here in Brazil. This is proof beyond all possible doubt that we are and continue to be one of your biggest fan bases, that we are indeed worthy of a more intimate and complete experience like the one we had 10 years ago. We hope you can feel our love through every photo, every face, collection, or even with you. We are one of the greatest meanings of the track “I <3 YOU,” and you know that we will love you forever. This is the only way to prove to you that we deserve a headline concert in Brazil that would truly bring a dignified and unique experience, one that a festival could never achieve. 🇧🇷💚🥺 With love, from your biggest fans, Brazilian Diamonds. — MARQUEM AGORA! MARINA MARINA HQ

Acervo Marina

12,405 Aufrufe • vor 10 Monaten

If you filed a refund complaint to the NCAA against an airline and it has not been resolved, kindly send me a screenshot of your email to the NCAA and let me escalate. For new complaints, kindly file via or send an email to michael.achimugu@ncaa.gov.ng ifueko.abdulmalik@ncaa.gov.ng cpd@ncaa.gov.ng
1:25

If you filed a refund complaint to the NCAA against an airline and it has not been resolved, kindly send me a screenshot of your email to the NCAA and let me escalate. For new complaints, kindly file via or send an email to [email protected] [email protected] [email protected]

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24,216 Aufrufe • vor 1 Jahr

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0:23

We audited over 70 projects this week. You can now find some of the projects you came across in the trenches and wondered: What does it do? Does it generate revenue? Is there a connection between that revenue and the token? You can review them for free on our list. If there’s a coin you want us to audit, just send its contract address through the “Request an Audit” button.

Kemal Hiçyılmaz

49,672 Aufrufe • vor 2 Monaten

Fan Video For #TAEMIN in Chile 🇨🇱 [English]: "Hello, Taemin from this part of the world we open our hearts to send you this message. Showing you the deep love and admiration we have for you. Every step you take, every melody you share and every time we see your smile the bond between us grows stronger despite the distance. Chile it's a country that it's far away from Korea, it's on the other side of the world. Here when the sun shines there (in Korea) the sun sets. The distance, cultural and linguistic differences seem to distance us but none of that has stopped us or prevented us from deciding to always be by your side. The time difference (12hs), more than an impediment, it's a way to strive for your dreams while you rest. Your fans in Chile have passion, commitment, and unconditional love towards you. We support all your decisions and every step you take. We feel very proud to follow the artist and the person that you are, and it fills us with happiness to be able to celebrate your achievements, your birthdays, and your anniversaries. No matter the place or the day we always feel accompanied by you. Do you remember how many times you have visited Chile? Your visits to Chile have left indelible marks, in 2014 with SHINee, in 2018 with Music Bank, and in 2019 with SMOTWON. With this we are filled with emotion/pride and energy, so thank you for connecting so deeply with us through things like singing and speaking in Spanish putting a lot of effort and love into it. Your authenticity and dedication make you a unique artist. You fill our hearts with every song, every choreography, and every word you share (with us) because what you offer can't be compared. Chilean fans want to express our gratitude and love which extends over more than 4,000 km of our country; one of the largest in the world. Chile, it's far from Korea, on the other side of the world, but it's at that distance that feelings can be purer, stronger, and generous. Also, we are joined by Taemates and Shawols from Bolivia, Argentina, Peru, and more countries from South America, because this feeling crosses/surpasses all borders. This continent it's your house and Chile is your home. Thousands of Taemates and Shawols gathered from different parts of the country because you are the one who unites us. From this city, which rises between mountains, you can have the certainty in your heart that on this side of the world, there is a lot of passionate, understanding, and unconditional love for you. I love you, from Chile [...]. Thank you for being the inspiration that unites us. [...]" P.S. It's not the full translation since there were a lot of screams and I couldn't hear what the video said, but they were really beautiful words for Taemin.
4:04

Fan Video For #TAEMIN in Chile 🇨🇱 [English]: "Hello, Taemin from this part of the world we open our hearts to send you this message. Showing you the deep love and admiration we have for you. Every step you take, every melody you share and every time we see your smile the bond between us grows stronger despite the distance. Chile it's a country that it's far away from Korea, it's on the other side of the world. Here when the sun shines there (in Korea) the sun sets. The distance, cultural and linguistic differences seem to distance us but none of that has stopped us or prevented us from deciding to always be by your side. The time difference (12hs), more than an impediment, it's a way to strive for your dreams while you rest. Your fans in Chile have passion, commitment, and unconditional love towards you. We support all your decisions and every step you take. We feel very proud to follow the artist and the person that you are, and it fills us with happiness to be able to celebrate your achievements, your birthdays, and your anniversaries. No matter the place or the day we always feel accompanied by you. Do you remember how many times you have visited Chile? Your visits to Chile have left indelible marks, in 2014 with SHINee, in 2018 with Music Bank, and in 2019 with SMOTWON. With this we are filled with emotion/pride and energy, so thank you for connecting so deeply with us through things like singing and speaking in Spanish putting a lot of effort and love into it. Your authenticity and dedication make you a unique artist. You fill our hearts with every song, every choreography, and every word you share (with us) because what you offer can't be compared. Chilean fans want to express our gratitude and love which extends over more than 4,000 km of our country; one of the largest in the world. Chile, it's far from Korea, on the other side of the world, but it's at that distance that feelings can be purer, stronger, and generous. Also, we are joined by Taemates and Shawols from Bolivia, Argentina, Peru, and more countries from South America, because this feeling crosses/surpasses all borders. This continent it's your house and Chile is your home. Thousands of Taemates and Shawols gathered from different parts of the country because you are the one who unites us. From this city, which rises between mountains, you can have the certainty in your heart that on this side of the world, there is a lot of passionate, understanding, and unconditional love for you. I love you, from Chile [...]. Thank you for being the inspiration that unites us. [...]" P.S. It's not the full translation since there were a lot of screams and I couldn't hear what the video said, but they were really beautiful words for Taemin.

SHINee Fan Base

15,940 Aufrufe • vor 1 Jahr

Bandits are not illiterates. They are asking for laws of the land to be rewritten in their favour. I have a lot to write but I will keep it short. Every single Yorùbá person should get a hold of history and map of Nigeria. Show your kids your territory and teach them to defend their father's land. Those of you who do brothers by religion, why is a religious law part of the request in Ọ̀yọ́ if not for conquest. Ẹ́ ronú!
1:00

Bandits are not illiterates. They are asking for laws of the land to be rewritten in their favour. I have a lot to write but I will keep it short. Every single Yorùbá person should get a hold of history and map of Nigeria. Show your kids your territory and teach them to defend their father's land. Those of you who do brothers by religion, why is a religious law part of the request in Ọ̀yọ́ if not for conquest. Ẹ́ ronú!

Bayo Bilisi (Back Up)

11,282 Aufrufe • vor 5 Monaten

I’m one of the few people that has “pitches seen” IN my app. If you don’t have them in your app you will have to request the desktop site from your browser or get on a computer. The props are not being removed… you either have them in your app or you don’t and that’s up to PP.
0:41

I’m one of the few people that has “pitches seen” IN my app. If you don’t have them in your app you will have to request the desktop site from your browser or get on a computer. The props are not being removed… you either have them in your app or you don’t and that’s up to PP.

Mrs. Demon Slayer 😈

24,604 Aufrufe • vor 2 Monaten

This regular ASOS shopper orders three sweaters online, excited for her haul. The package arrives visibly damaged—taped back together from transit mishandling—but still sealed. No red flags yet. She opens it... and finds only ONE sweater inside. The other two she paid for? Completely missing. She contacts customer support to report the issue and request the missing items (or a refund/reship). Just 30 minutes later, she gets this email bombshell: "After reviewing your request, we are going to ban you for life as a customer. You can no longer shop at ASOS." No refund mentioned, no explanation—just permanent ban. This is sounds like more terrible customer service in 2026—package arrives short, you report it honestly, and instead of fixing it, they accuse you of fraud (or whatever flagged their system) and nuke your account for life. ASOS has a rep for cracking down on "suspicious" activity like frequent returns or claims, but banning someone over a one-time missing-items report from a damaged box? That feels like overkill. Is she the problem here, or is ASOS punishing honest customers for their own fulfillment screw-ups?
1:39

This regular ASOS shopper orders three sweaters online, excited for her haul. The package arrives visibly damaged—taped back together from transit mishandling—but still sealed. No red flags yet. She opens it... and finds only ONE sweater inside. The other two she paid for? Completely missing. She contacts customer support to report the issue and request the missing items (or a refund/reship). Just 30 minutes later, she gets this email bombshell: "After reviewing your request, we are going to ban you for life as a customer. You can no longer shop at ASOS." No refund mentioned, no explanation—just permanent ban. This is sounds like more terrible customer service in 2026—package arrives short, you report it honestly, and instead of fixing it, they accuse you of fraud (or whatever flagged their system) and nuke your account for life. ASOS has a rep for cracking down on "suspicious" activity like frequent returns or claims, but banning someone over a one-time missing-items report from a damaged box? That feels like overkill. Is she the problem here, or is ASOS punishing honest customers for their own fulfillment screw-ups?

End3of6Days9 (Helen) 🇺🇸

31,675 Aufrufe • vor 7 Monaten