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(Re)Introducing Refund Control! Some background; on iOS, Apple approves every refund request unless you respond to the notification they send. RevenueCat responds for you, and for a long time one of the options was "always decline". We removed it. Declining every request regardless of the reason pushes users into...

16,203 просмотров • 2 месяцев назад •via X (Twitter)

Комментарии: 14

Фото профиля Máté Kovács
Máté Kovács2 месяцев назад

@elwatto Amazing! I wanted to implement exactly this on our backend and set the preference in RC, much easier this way!

Фото профиля Quentin
Quentin2 месяцев назад

Can you preview which policy a past refund would match before enabling it? With ordered rules, a broad audience could quietly catch requests meant for a more specific one.

Фото профиля Eric Rodriguez
Eric Rodriguez2 месяцев назад

Launching a 7-day trial next month, and the policy I actually want is: approve if they never opened the app after the trial converted, decline if they've been using it daily. Can an Audience see in-app usage, or only purchase history?

Фото профиля Morgan
Morgan2 месяцев назад

can a policy look at how long they've been subscribed or only activity?

Фото профиля Akash
Akash2 месяцев назад

Policy-powered refunds are a better fit than a universal decline toggle. The interesting metric is whether chargebacks drop without increasing support load.

Фото профиля austin blake (stuff todos+lists)
austin blake (stuff todos+lists)2 месяцев назад

🙌

Фото профиля Cornelius Mark
Cornelius Mark2 месяцев назад

Decline every refund and you train people to charge back. I would approve anyone who never finished the core job, and only fight refunds after a completed session.

Фото профиля ひらり たつや
ひらり たつや2 месяцев назад

これは素晴らしい取り組みですね!返金管理の方法が変わると、業界全体に良い影響を与えそう。

Фото профиля Voxlessa
Voxlessa1 месяц назад

Refund flows need plain language because frustration arrives before anyone reads the policy. Clarity is a feature when money is involved.

Фото профиля Adam Slyn
Adam Slyn2 месяцев назад

the ‘active for weeks’ example feels tricky. someone might keep opening an app because it's broken, not because they got value from it. can support history factor into a refund policy?

Фото профиля ghosty
ghosty2 месяцев назад

great feature!

Фото профиля ナラサン
ナラサン2 месяцев назад

なるほど、Appleの通知に対応しないとダメなんですね。わかりやすくて助かります!

Фото профиля MixRoute AI
MixRoute AI2 месяцев назад

Great feature!

Фото профиля rusa
rusa2 месяцев назад

refunds are the quiet ios tax: apple takes 30% up front and gives devs no say over the refund, so you eat the loss twice. good to finally see tooling.

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