Same day, same event. Good afternoon, Tony 😍

Person way no sabi watin to bring come bank go cun get time read Pdf

😂 who go suffer am?

Why this didn't trend? Nigerians with misplaced priority looking for negative vibez

It’s trending now

That's interesting 🔥🔥🔥🔥

She is super smart!! I love the exposure and commendations she got.

Absolutely

My head is swelling

Brilliant girl

The other one was asking the group chairman to advise her on how to combine her content creation side hustle with banking job that she’s just gotten. She even made it seem as though the training camp was the distraction from actually excelling in her content creation gig when she talked about her impressions and engagement dropping because from 50likes to 20likes because of the training.

Oh the girl that was trending? That was her question?

Here it is

This impressive lady didn’t trend. This is a clear example of how irrelevant things gain traction in our society.

Well broughtup Good foundation. Brilliant career ahead of her. Is she still single?

Absolutely

In life like I always tell people. What makes you outstanding is the problems you solve. Identify one, solve it and become excellent. People notice a problem solver not a complainer. This lady have singled out herself our of 5k trainees. Imagine Uncle Tony requesting he being carried along in where she will be passed to. If tomorrow she becomes a BM in 2 years time, them go say she do juju or the sleep with MD but you can see one who light magnifies. I wish her speedy growth in UBA.

She’s definitely a problem solver

I know a Think tank when I see one 🫵 The best way to get the attention of a business man is to statement an observation / problem and proffer / suggest a solution to it

Good behaviors are rewarded and bad behaviors are punished in human psychology😂😂😂 Why can't Mr. Toney say we have understood this even the Director of Customer Service is aware of the problem? Or do we all want to believe they didn't see that before she said it? But was politely encouraged to have made valid points

@willow_kit If they had, she wouldn’t mention it as a problem and a lot of people in the comments wouldn’t still confirm it’s an ongoing problem

She was shivering but passed her point brilliantly. I’m extremely happy that she didn’t let her fear stop her from taking the mic.

Very impressive young lady. I like that she not only identified problems in the banking system but also readily had solutions to recommend.

This girl did her home work. And she's already prepared to sell herself to the chairman. She did well.

Brilliant girl ☑️☑️☑️

Absolutely

Lesson: Always take the mic and show yourself. I bet someone with a better idea is beating him or herself right now for not taking the shot

Based on her observation. There are some customers who barely know how to read and write.

She speaks so intelligently Ibciuld listen to her all day. Beautiful 👏🏽🌟

She does

If you are good, you are good no doubt about it.

The rest probably dying inside for not thinking about this

This ma'am said everything and the lady implement it perfectly

This is brilliant. She noticed a problem in the system and had a possible solution for it.

I will like to know which came first, this lady or the other lady

Doesn’t matter. Look beyond the greeting. Look at the question and the suggestion. That’s the whole point

The girl just wanted to “shine”. The scenario is common and the problem has been solved through self service options (chatbot, website etc). She did her OJT in a branch and the knowledge Gap there is very alarming, so that is where the pdf shi is coming from

The chairman didn't seem to know...

Yes. The chairman sits on a board that is concerned majorly about income and expenses. He has employed an ED/GH to supervise customer experience so that would not be his major concern. If the head of CX/retail was asked to respond, the girl may not have received an applaud.

Don’t discourage her solution with the typical Nigerian “anyhowism” and disorderliness. I’m already reading some comments mocking her idea because we have hooligans who go to the bank. Also, find her for me; chat 😌

I watch the clip like 4 times and she got smiling

🌟 Let's watch this together 🙂

If out of the 12, there is no Judas, the disciples no complete

This is a lady expressing herself as much as she could, using a second language, and her smartness and intelligence are automatically emanating from her subconscious. On the other hand we have someone who is trying to be impressive and it never end well. Wisdom is profitable..

I love problem solvers.

Weiting before I pass judgment 😂😂😂 was this before that brat child incident or after? Whatever she would not have been a victim it was before that. Very brilliant identified problem maybe not an outstanding suggestion as the solution but definitely made a good point with courtesy.

@willow_kit Doesn’t matter who came first honestly

So her solution is how to exhort another Nigeria? We deserve the government that we have. Because her suggestion was how to make the rich get richer.

@Jimmyflames Na that printing money gan gan sweet am.. you go just see debit of N500 them go say printing policy cost 😆😆🤣🤣

I love her suggestions cos when I went to uba last month, they had to tell me to go and bring another document at home after queuing for over 2 hrs

Ouch. That must have been annoying

Very annoying

Agricultural extension is all about reaching out to farmers and teaching th new techniques and innovations in agriculture. So I am not surprised she understands customers needs very well and will be able to prefer solutions.

Can you guys rest!! Kilodeeee, it has turn to bullying at this point. Move on naaa

@_geminme_ Her previous experience as an HR Assistant has clearly shaped her people-focused approach to understanding people’s needs, identifying challenges that are recurring and engaging the stakeholders to create practical solutions👏🏽