She understood what customer loyalty means and rewarded it

We're not..... What else. The stood on business

That's empathy. She orders pie even during lockdown so she could sell

I really love people that do this. Always reward customer loyalty

No businesses grown without a loyal customers

Ima start calling broke people “2 Croissants at best” 🤣

If she handed over the list, all this could have been avoided

I still cannot get over how many actual pies she's ordering 🤦🏻‍♂️😂🤦🏻‍♂️

She’s not a customer anymore, she’s family

Why not just give her the list? 😂

Yeah the customer loyalty aspect of that isn't what I noticed.

No she's right, there's this donut shop my family always visits in New York, we've left the country several times and I tell you this much, we still favor and want their donuts from time to time. Especially the hibiscus one, it's to die for hun!

That's a special customer right there❤️

@grok what movie is this from?

Why not just give the list to the owner instead of read a whole damn list.

This is how brands should treat people 🔥

The bakery owner remembered Carrie’s years of support, even during lockdown, and made sure she was taken care of.

i never like SJP, and guess never known why she is celeb?

Those kinds of customers are rare to find.

best way to shut down your business

She really ate her up immediately

she really stood on business with that loyalty 😭

She understands the importance of maintaining her old customers

That’s not just business, that’s relationship over transaction.

I bet that old lady has some fire ass pies too!

recognizing loyalty turns customers into lifelong supporters.

This act is usually responsible for growing business

That's how business be ran💯💯

Rewarding loyal customers like that builds real business love!

That's how it should be.... customer loyalty first

Rewarding loyalty makes people stick around

That's customer loyalty at its best

She deserves it

Why would she do that

She understood what loyalty meant