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@JDMahama His excellency please, let this company leave this country. We are tired. They are very lazy and a useless organization. I can't withdraw my own money today. Why are these people working in my country?

Hello @ktizzleunited, sorry for the late reply. Please check your Telecel Cash details via DM for assistance. Thank you. Leslie

I withdrew money at the vendor’s place, my account was debited and we both haven’t received messages. I’ve been standing here for 25mins now and it’s annoying

Siafui you won’t fixed your network dey go do program

@AlexOwusu189053 Hello @AlexOwusu189053, I do apologize for the challenges you are experiencing with the network. I would like to assist you immediately. Kindly share your number, exact location, and GPS coordinates via DM for assistance. Thank you. Nacebat.

The network so poor it’s I don’t even thinks 4G you are selling to customers, you guys should to be one of best but now you are of the worst

Hello @Sam_kabby, I’m sorry for the inconvenience. I’m happy to help resolve the network issue you’re experiencing. Please share your number, location, and GPS coordinates with me via DM for assistance. Thank you. Agyeiwaa.

You people are very stupid, so can't you do anything about your Internet or network. You people don't think about we the citizens.

Focus on more important issues like your network. Channel the same energy to that effect.

you people are just theives how can you impose a charge of 399 on how school fees for your trash network we can’t even use

Heat🔥🔥

Fix your network chale

Hello@𝕋𝕒𝕙𝕒𝕔𝕚𝕟𝕖𝕣𝕖🌟, your feedback is duly appreciated. Be rest assured we are actively working to improve the network experience. Kindly share details via the DM if you have any specific area you are having challenges for further checks. Thank you. Irene.

Dodowa

Telecel .. please I have done a withdrawal at an agent. My account has been debited but no SMS to confirm.. Date: 2026/01/27 14:29:24 Transaction ID: 0000011878315870 Amount: GHS50.00 Status: Completed Charge: 0.50

Hello @ander_lexis, sorry for the late reply. Please share your Telecel Cash details via DM for assistance. . Thank you. Leslie

Made a withdrawal of 1000cedis money was debited but didn't any confirmation message same as the vendor am still standing here for the past 1 hour been calling your customer care for an hour and no one is picking up it's soo annoying

Fix your network because it is becoming increasingly unbearable to use 😡

Hello Valued Customer, I am glad to help. Sorry for the experience. Kindly share your number and location with me via DM for assistance. Thank you. Juliet

Fix the network and stop the unnecessary programs and promos

Hello @_Mawubi, sorry about the experience with the network. We understand how frustrating experiencing poor internet connection can be. Please confirm your number and exact location via DM for assistance. Thank you. Eunice

Unable to reach you via dm, a lot of people want use the network but are because of poor services and coverage, especially Internet, I'm in Somanya and merchant vendor. Even when I come to Accra same issue, maybe not entire Accra

Mo network se banku

Hello @leroysznn, I apologize if you are presently having challenges with us; I am here to assist you. Kindly share further details on your network challenges via DM and the affected number for assistance. Thank you. Elsie

You keep saying send DM when we do you don't even reply them

The government has to dissolve this foolish network.

This network de3 everything is loading. #StopGalamseyNow

Are u guys still in business?

Please send me my money. I did transaction since on the 26 but never received the money. I can't speak with any human being through your call center numbers, website or code 677, only robot which is not helping

Hello @Weponder. I am available to assist you. Kindly provide the following Telecel Cash details via DM for assistance: 1. Your number, 2. Full name, 3. Date of birth, 4. ID card type 5. ID number 6. Name of next of kin, 7. Any of your last 5 transaction amounts, 8. Account balance. Thank you. Laud.

Mo y3 nkwasiafo) paaa Useless service provider ever Fix your stupid ass network

fix your network. It is beyond terrible

Hello @knico80381857, I’m sorry to hear you’re experiencing network issues. I’ll be happy to assist. Kindly share the affected number along with your GPS and location via DM for assistance. Thank you. Alphonso.

Fixed your bad network first. I sometimes regret joining this network

Hello @taabamusic, I do apologize for the challenges you are experiencing with the network. I would like to assist you immediately. Kindly share your number, exact location, and GPS coordinates via DM for assistance. Thank you. Nacebat.

Masa fix the network

@yaw_clover Hello @yaw_clover, I do apologize for the challenge you are experiencing with the network. I would like to assist you immediately. Kindly share your number, the location and GPS coordinates via DM for checks and assistance. Thank you. Vida.

Please I made a withdrawal through an agent a while ago. My account has been debited but the agent didn’t receive the credit . At this point it’s so frustrating

Fix your network. The least thing no service

@TelecelGhana your network is very poor at University of Education, Winneba very poor .edge paaa not even 3gg

Hello @sarpo480_kwame, I apologize for the network connection. Kindly confirm if your internet is slow, intermittent, or completely off. Add your number, and GPS via DM for assistance. Thank you. Stephie

@sarpo480_kwame You are always apologizing to your customers anytime we complain about your network, but you still don’t do anything about improving on it….It’s really disgusting.

Kindly share your number and the location for assistance.

0509301289. Dansoman

Checks show we currently have no connection issues at your location however if you are experiencing challenges, kindly assist with the following details for further assistance. Date problem started: Is it affecting all Telecel customers Is the problem affecting both 2G, 3G and or 4G services Device type  How Many signal bars can be seen on the phone(s)  Incident Number  Alternative number  Exact location and GPS coordinates

@TelecelGhana please I went to withdraw money didn’t get a message and I didn’t get my money you better reverse it now

Fix ur network that’s what we want

Bad network fix it up

Please work on your network

What unna dey come share

You won’t fix our network issues for us but going to do this