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14,715 Aufrufe • vor 1 Jahr •via X (Twitter)
10 Kommentare

Comcast is awful. Your customer service is the worst in the world. Heading to Starlink so I can have no ongoing relationship with this joke of a company.

Raising your prices again. Tsk tsk tsk.... I've been a customer of yours since 1994. I have called and emailed so many times over the years looking for some kind of relief and have only heard there's nothing we can do. Now it's my turn. On Monday I'll be calling to cancel.

How do we talk to a person? I can’t logon to my primary account. When I try, it prompts me to reset my password. Then it sends me to a screen that tells me to connect to my home wifi - which I already am! I can logon to my other email accounts just fine. Your 800 number sends me to live chat and your live chat agent sends me to your 800 number.

Hi! Welcome to the Xfinity Support Team. Please DM us your full name and complete address, and we will gladly help you.

Your call centers suck.

When I called to try to get a new plan, I’m barely given any choices and this was after telling me. I’m some kind of valued customer cause I’ve been with them for so many years. Comcast cable is beginning their own demise. I have officially lined up to other options/cancel time

Hi! Welcome to the Xfinity Support Team. Please DM us your full name and complete address, and we will gladly help you.

Mediocre service at best. And good luck getting a transfer pin. It shouldn't be that hard. Ridiculous service. @xfinity @Xfinity your running a circus

Make it better? You sent an email increasing your internet essentials price to people who can’t afford it to be upped. So nice of you!

Hello there! Thank you for contacting the Xfinity Support Team. Please DM us your full name and service address with the zip code, so we can better assist you.

