They try to avoid mistakes instead of building systems to learn from them. They chase perfection instead of progress. But here's what 25 years in Silicon Valley taught me: The best founders embrace the Kaizen mindset:

Instead of getting defensive, Jobs paused. He took a deep breath and said: "You know, you can please some of the people some of the time..." Then he delivered a masterclass in leadership that still echoes today:

"The gentleman is right in some areas. I'm sure there are things OpenDoc does that nothing else out there does." Jobs acknowledged his critic's expertise. But then he revealed a deeper truth about innovation:

"The hardest thing is: How does that fit into a cohesive larger vision that's going to allow you to sell $8-10 billion in product a year?" This wasn't just about technology. It was about understanding what truly drives success:

Jobs continued: "You've got to start with the customer experience and work backwards to the technology." "You can't start with the technology and try to figure out where you're going to sell it." Then came his most vulnerable moment:

"I've made this mistake probably more than anybody else in this room." "And I've got the scar tissue to prove it." This wasn't theoretical wisdom. It was hard-earned knowledge from years of failure. Then he shared a powerful example:

He recalled the LaserWriter printer: "We had awesome technology in that box: • First Canon laser printing engine in the United States • Wonderful printer controller • Adobe's PostScript software But that's not why it succeeded:

The magic wasn't in the technology. It was in the moment when people saw the printout and went "Wow!" They didn't need to understand what was in the box. They just wanted the result it delivered. This was Jobs' key insight:

"I readily admit there are many things in life that I don't have the faintest idea what I'm talking about." This humility, combined with unwavering vision, defined his leadership style. But there was one more crucial element:

Jobs highlighted his team's dedication: "Hundreds of people are burning the midnight oil." "They're all getting calls being offered 3x as much money throughout the valley, but none of them are leaving." This wasn't just about technology or customers anymore:

Jobs knew something most founders miss: Success isn't about having all the answers. It's about building systems that turn: • Criticism into innovation • Problems into products This is where most businesses fail:

Every week, I share the exact systems and SOPs that helped me: • Scale to $25M+ in revenue • Build high-performing teams • Create sustainable growth All while working less, not more:

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I hope Apple never forgets the user perspective

@elonmusk

I wish I could’ve worked for him. I cannot count the many times since 2001 I’ve worked in Blue Chip companies and had ideas to improve our product, make it easier for users, prevent risk for the company; was always told “nope, this has always been done like this “.