Treating every inference request the same is lighting money on fire. DigitalOcean Inference Router sends each request to the right model automatically–lower cost, faster response, and no quality tradeoff. Open-source engine. Drop-in API. Live since April. ✨

Take a closer look at the architecture. 🔗

Hey @digitalocean I really need your help, our app is down now with 1.8m users, support request id: #12506818

Hi Ghany, we're sorry to hear that, our team is looking into and will respond immediately.

Your new UI is DOPE digitalocean 🍻

hey, why can't any AMD GPU droplets be created? is there a plan to add more capacity?

Hi there, thanks for reaching out. Right now AMD GPU Droplets are experiencing capacity constraints, which is why new instances may not be available. Our team is actively working on expanding capacity, but we don't have an ETA to share at the moment. If you'd like us to take a closer look at your specific account, please open a support ticket here: If you already have a ticket open, feel free to DM us the ticket number and we'll be happy to check on it for you.

Very poor customer support. Urgent tickets take 2–3 days to get a response, which is unacceptable for business-critical services. Based on my experience, I would not recommend DigitalOcean to other users until they significantly improve their support quality and response times

@digitalocean I've been trying every possible way to get back into development, but without a laptop I'm stuck. I fell behind after several difficult years. One donated or refurbished laptop could give me the chance to start again. ■

Has DigitalOcean stopped offering the $200 free credit for new customers?

dm

This is useless if you can't be reliable in production scenarios. Whoever at DO decided that on the eve of a major holiday, we should switch people to prepaid balances that DON'T EVEN WORK is a clown. Serverless inference that is unreliable in today's AI-centric world is pointless.

We apologize for the inconvenience this may caused you. We have requested the Support Department to review your Ticket #12538940 as soon as possible and they will update you shortly. Thank you for your patience with us.

Outstanding work, let's discuss a potential partnership 🚀

听着挺省心，关键是路由判断别翻车

You offered my business $200 in free inference credits, and your customer service won't let me use them. They keep telling me I'm not supposed to be able to use it for inference. I would never use your services after this.

The dedication is clearly visible 🔥

📝

Found your company through the GitHub Education Pack, claimed the yearly student credits, and started building on it only to get an email saying you’re pulling the rug. If I have to pay, I’ll pay another company