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Ultra immersive sound. Ultra precise spatial audio. Ultra clear dialogue. Meet Arc Ultra. Featuring revolutionary Sound Motion™ technology that brings your entertainment to life like no other soundbar. Preorder now:

66,394 views • 1 year ago •via X (Twitter)

10 Comments

Anonymous Smears's profile picture
Anonymous Smears1 year ago

I'd just be happy if my system worked and had access to my playlist. Not so much to ask really.

Sonos's profile picture
Sonos1 year ago

We are continuing to enhance the app and implement the remaining commitments.

Cahir O'Byrne's profile picture
Cahir O'Byrne1 year ago

No one should buy any Sonos hardware until they restore the previous functionality of their app. My whole house has sonos speakers along with ARC and sub woofer for TV. It's an absolute nightmare trying to play music or podcasts since they changed their app. So frustrating.

Sonos's profile picture
Sonos1 year ago

Hi Cahir, sorry to hear this has been your experience. We’ve been releasing updates approximately every two weeks to restore features and improve performance. The schedule for updates can be found on our community page, and we’re actively listening to customer feedback on the community page to prioritize remaining improvements. Updates: Feedback:

Jim Pogue's profile picture
Jim Pogue1 year ago

Cool, now make my current system work with your app.

Sonos's profile picture
Sonos1 year ago

Hi Jim Happy to look into the issues you're experiencing. Feel free to reach out to us via DM!

BoostErrDay's profile picture
BoostErrDay1 year ago

I ABSOLUTELY LOVED Sonos until they jacked up the app. I would refresh my speakers. The new arc and subwoofer.......... They expect people to buy even more expensive paperweights 🤦🏽‍♂️ so they won't work.⁉️😒Come on Sonos.... No way I'd ever purchase another Sonos product 👎🏽

Neil Dillingham's profile picture
Neil Dillingham1 year ago

You should be ashamed to try and sell anything ! Your software makes these speakers very expensive paperweights, you have been promising to fix this for over a year ! Your CEO should be fired

Rob McGrath's profile picture
Rob McGrath1 year ago

I feel bad for the marketing team. Amazing advertisement for what i'm sure is an amazing product, only to be met with "fix the app" a million times

Paul Swift's profile picture
Paul Swift1 year ago

I thought new products were on hold until the app was sorted 🤔. And it’s miles away from being sorted. Indexing local library is still broken. Basic stuff.

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