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Stop this ur fraud and refund my 163k, this what u keep telling me everytime and you will never update me again not until I come call u out again, I have uploaded proof many times showing interswtich have refunded the money yet you keep holding my money since Feb 18 2025

We sincerely empathize with you and apologize for any inconvenience experienced @peace4love2490 Kindly reach out to us via DM for further review and assistance on your concerns. Thank you. N.H

Stop this your stupid fraud and refund my money, you did not reply to my dm. I have showed u d proof when interswtich refund back the money and yet you refuse to reverse the money. @palmpay_ng I have been complaining about this since Feb 18 2025

We sincerely empathize with you and apologize for any inconvenience experienced @peace4love2490, Kindly refer to your DM, where we have provided feedback regarding your concerns. Thank you. N.H

This ur support service named N.H is very useless and always lying everytime. There was never reply to my DM. He/she always reply with that everytime instead of addressing the issues

For the past 48hrs I've been experiencing the worst part of Palmpay😭, you guys customer care is something else. I bought a waec result pin and there's no serial number on it. I've called and chatted the customer care countless time. All they said is we'll get back to you🤦

Hi, @MopTV_1. We sincerely apologize for your experience. To enable us to assist more effectively, kindly send us a DM with the transaction ID. Once received, our team will promptly review the details and take the necessary steps to facilitate a timely resolution. - SK

Please kindly reply to your DM

We sincerely empathize with you and apologize for any inconvenience experienced @MopTV_1, Kindly refer to your DM, where we have provided feedback regarding your concerns. Thank you. N.H

I made a transaction on my palmpay account to another bank, it wasn't delivered to the bank and I received the successful transaction prompt on my palmpay account

We sincerely empathize with you on your experience, @DejiOfOwerri, Kindly reach out to us via DM for further review and assistance on your concerns. Thank you. N.H

Una no Dey App Store again, why ?

Thanks for contacting us. We are sorry to learn about your experience. Please send us a screenshot of the error message received via DM for further assistance. Thank you, GB.

All I need from you people is to let me access my money in your unfortunate bank

Thank you for reaching out. We apologize for any difficulties you've experienced. We've sent a response via Direct Message (DM) to address your concerns. Please review and revert to facilitate further assistance and resolution. Thanks, EI.

@palmpay_ng chk dm please

Hello @you_know_myles, Thank you for contacting PalmPay. We sincerely empathise with you regarding your complaint. Please refer to your DM, as we have shared a response regarding your complaint. Kindly review for details. Thank you, A.J

Abeg palmpay....the moni I owe una I nor fit pay back ...dur to nigeria economic u know ..... make una forgive me and forget 😭

Hello, @isrealnice1. Thank you for reaching out, For a seamless review of your loan inquiry, please reach out directly to Flexi on their verified channels: @flexiofficialng (IG/FB), @flexi_ng (X), [email protected], or call 02018870808. ~ SK

I WANT TO DELETE MY PALMPAY ACCOUNT AND I HAVE BEEN MESSAGING THE PALMPAY SUPPORT GMAIL BUT NO RESPONSE PLS I NEED THE ACCOUNT DELETED I NO LONGER NEED PALMPAY SERVICES @palmpay_ng

Thank you for contacting PalmPay. We prioritize customer satisfaction and are here to help. Please share any issues or concerns you're experiencing via DM, and we'll promptly assist you. Thank you, GB.

Your daily interest rates are above regulatory standards, people need to see better alternatives which exist

Hello @aster14, Thank you for reaching out. We are sorry to note your experience. Please be informed that PalmPay is not a loan agency but a licensed payment company offering a wide range of financial services. Kindly note that @flexi_ng will contact you to resolve any loan-related issues. For additional assistance, you may also reach out to Flexi directly at [email protected]. Thank you, A.J

@flexi_ng Business ignorance is so high in my opinion . Why discuss or introduce me to a third party . Your personal agreement with a third party company is not my business . My accounts and engagement with you speaks otherwise . That’s fraud 101

Help me solve this @palmpay_ng

Thank you for reaching out, we apologize for any inconvenience. The transaction was processed instantly on our end but is currently pending with the payment processor. We kindly ask for your patience as we work to resolve this within 24–48 working hours. Thanks, EI.

Please resolve this ASAP...

Thanks for reaching out, we confirm the transaction failed, likely due to biller downtime. A full refund has been issued to your wallet on 2026-06-21 20:27:45. Apologies for the inconvenience and thank you for your patience. Thanks, EI.

I'm in your DM,no one is responding

Thanks for contacting us, apologies for any inconvenience experienced, kindly refer to our response via DM. Thank you, EI.

My money is on pending since.kindly help 😭

We sincerely empathize with you and apologize for any inconvenience experienced @slimtee04, Kindly refer to your DM, where we have provided feedback regarding your concerns. Thank you. N.H