we are sorry

we accept your apology and look forward to the revisions.

thank you we hope this won’t be permanently reflected on our performance record

THIS ISNT EVEN THE CORRECT SHADE ITS THIS ONE omg u cant even apologize correctly

Thank you for taking accountability. I was left trembling for minutes after watching the video

thank you for understanding our concerns, i had another nightmare just last night to only find out it is in fact still real 😔

i am available for consultations, as your on team sims specialist i will ensure you never face a pr disaster of this magnitude ever again

This isn't the right shade. It's this one. You can't even apologize correctly.

MY HEART FUCKING DROPPED OMG

as an official representative of the Dan and Phil outfits community i'd like to thank you both for making this video and acknowledging your mistakes

now apologize for calling dil straight