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We built an ai agent that watches user sessions + emails users when they get stuck - hooked into posthog session replays - every session analyzed w/ gemini - agent detects friction + purchase hesitation - auto-sends the right nudge last week we sent 300 behavior-triggered emails
127,026 görüntüleme • 9 ay önce •via X (Twitter)
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Waitlist if you want to try it! I will personally onboard you and support

very cool idea. 1. does it actually work well? (honest answer, please) 2. could be great to catch bugs too. lots of bugs that dont make their way into sentry and similar tools like the user in the email even sent you. i wonder if it could auto notice that error for you

1. yes 2. nice thank you! this makes sense

1. excited to try it out if you ever release it as a product!

This is dope

Letsgooo

As a customer , I wouldn’t want this feature. I don’t like to be tracked.

All of this data will be used ONLY be the owner's website. and all PII is included

Great idea and extension of existing userneavior analytics platforms like Hotjar/ Posthog. For everyone saying this is creepy, sorry to tell you but most companies record user sessions and run analytics on them (PII is excluded). But things like heatmap tracking, bounce rate, confusion and frustration… recordings are WAY more helpful and accurate than just looking at aggregate metrics or even talking to users. Re: engagement emails - a lot of eComm websites do this already eg “hey you left something in your cart, here’s 10% off”, so that’s standard too. But @Karmedge’s extension to create a merge of these two is quite smart 👏👏

ahah! thank you Sam!!

For sure! Love the innovation. Maybe worth rephrasing the description to orient towards your customer more, as that may not be clear here, eg: “product managers: we created an automation tool to reduce friction in user onboarding”. Stellar work though and good on you for asking for demoing in public too 🙏

Wow! Any chance we can get this open-source?

Interesting, I will think about how to implement it! dm'ed you!

This is sick!

lfg

Thanks man, add to backlog ✅

nice

Dope shit my guy dope shit.

thank bro!

Looks super useful, love to see it! Creative use of gemini's video processing

Thanks! yeah, video is interesting

Why email? Make it take action on user’s behalf and purchase my product lmao

hahahah, for suree

Fantastic work mate!!

thanks Fritz

This makes a lot of sense. Curious are the nudges 100% automated or can a human step in before sending?

yes, we have will have a review/edit/approve option

Holy shit thats crazy

thank bro

how many replies did you get?

so far around 10

ngl, this creeps me out as a consumer. way too big brother-esque.

Companies gotta get those customer back, no matter what method

certainly don't disagree there, but i think if you can leverage that data without sending them a clearly overly-targeted email about what caused them to drop off, you'll have much more success and avoid looking like you're explicitly tracking them

and as a developer, absolutely love the thinking, just take issue with how you use the info

thanks man

very smart

grinding with team out there 24/7

good idea. creepy too, unfortunately.

what makes it creepy? i dont think it is

mechanism itself is fine and rather innovative. lack of user approval made me assume this feature would be opt-out at best. that's creepy to me. responses will vary, of course. take it as a data point, not a general verdict.

Very cool but also slightly creepy at the same time. How do you spot the user’s intent to nail the emails?

what makes it creepy? I feel it is normal

At first it was the feeling of being spied on. Now that I think of it, what you have is about using tracking data differently than most do. As a part of the product, in an active way. Hotjar and similar are already tracking cursor movements etc. but how the data is used is passive, and definitely does not help the user immediately.

Yes thats what I am thinking as well. this data is being owned by website. Wonder what do you think the most active ways to use it are? maybe we can continue convo in dm's

Sure let’s do that

this is sick

hell yeah

Great one for product teams!

@julia_in_purple we will kill amplitude?

Or product analysts? 😜

Love it! Great idea, all the best

thank you!

Great idea! I thiiink for the first N emails I'd want to personally edit+send the message for stylistic reasons, make sure I'm around for a live chat if the customer wants it, etc.

absolutely! 100% agree. approve/edit/reject

interesting use case. curious how you think about keeping the nudges feeling helpful vs intrusive and what the false positive rate on "purchase hesitation" looks like right now 🤔

you can program it with prompts!

Interesting

interesting

Developers: "This is great" Customers: "Remove this shit RIGHT NOW" Listen to your customers. Get feedback. Leave the Bubble.

@rickyfunk Getting feedback as we speak!!!

If there’s friction, is not necessary to address the friction instead of survalance? I mean I might be wrong, and often am but I’m interested in how other people set up their systems architecture, especially when considering second order consequences.

sorry didn't get this. but what do you mean by fritctin?

this is really cool. how do you do the auto zoom when doing looms for demos?

screen studio!

champion! thanks bro :)

such a cool idea

Thanks man! Appriciate

seems super exciting!

thanks! Doing my best work out there

Fantastic! I built something similar as a poc earlier this year and have it in my pipeline. The difference is instead of email it's a voice agent that nudges them to have a quick chat, exactly like a team member in a physical store. I love personalised nudges, well done Robert!

thanks!!

Love this

Letsgooo

Behavior agents watching PostHog replays is such a sweet spot for LLMs, next level is closing the loop in-product too so the same agent can trigger UI nudges or micro-surveys before it ever needs to send an email

What about opening a chat popup that says need help and giving summary of what they did wrong + chatting to it?

Smart! Noted

Would love to be a beta user! And give feedback

this is sick

thanks! hard work!
