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We continue to prioritize fixing internet service interruptions caused by the recent storm. Here's a behind- the-scenes look at our storm recovery mission control, where critical decisions are being made by the minute as we get customers back online 👉

We've Moved ⏩ @Comcast

3,127 subscribers

18,708 Aufrufe • vor 2 Jahren •via X (Twitter)

Anya Rossi• Live Now

Private livecam show

10 Kommentare

Profilbild von Dusto

Dustovor 2 Jahren

Xfinity is trash I'm definitely going somewhere else this is ridiculous and the fact that your ETA says ASAP pisses me off even more

Profilbild von andres

andresvor 2 Jahren

@XfinitySupport 56 hours still no WiFi horrible company!

Profilbild von Rhonda G

Rhonda Gvor 2 Jahren

@XfinitySupport I have been without internet since Monday and today is Thursday. I can't understand what the hell is taking so long. It only took AT&T two days. This is totally ridiculous!! I am seriously thinking about getting another internet provider.

Profilbild von TXBeachBlonde

TXBeachBlondevor 2 Jahren

@XfinitySupport Still no internet and WiFi. Meanwhile my neighbors with AT&T never lost theirs. Deja vu from May. No updates. Need to work.

Profilbild von MOEY

MOEYvor 2 Jahren

Enough videos. How about some information/updates on service restoration.

Profilbild von K3vin

K3vinvor 2 Jahren

Almost 48 hours of no service. Any updates?

Profilbild von Pablo M. Pinto

Pablo M. Pintovor 2 Jahren

@XfinitySupport This video is ridiculous! It shows that @ComcastTexas personnel watching soccer on the job while millions of customers are without service! Only information available is from a bot saying outages are due to a storm that ended 2 days ago and will be evaluated when it’s safe

Profilbild von Bleezy

Bleezyvor 2 Jahren

@XfinitySupport @XfinitySupport we had our service fine when we got power back on yesterday 7/9 at 5:30am; however we lost internet only same day at 3:00pm - power stayed on internet remains down and have had ZERO updates on expected return? What’s going on?!

Profilbild von Jon

Jonvor 2 Jahren

@XfinitySupport I still have no internet or cable and cannot work. I have had power for 2 days and your team fails to restore service in a timely manner. But you’re gonna want me to pay my bill right?

Profilbild von Xfinity Support

Xfinity Supportvor 2 Jahren

Hi! Thank you for reaching out to the Xfinity Support Team. This is definitely not the experience we want our valued customers to have. We want to make it right for you. Please DM us with your full name and complete address to assist you better.

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