We really mean business. 😉 ✈️ We’re elevating your inflight experience with the best in style, comfort and taste! 🌟

Seriously AA, it’s not your equipment It’s the attitude of your FA’s .. I give them a 1/10 .. EXP for the last 15 years Who this year went rogue

Our Loyalty customers mean everything to us, and we're sorry to hear this. We always want to provide a more positive experience for our customers and would like to share your feedback with appropriate leadership for internal review. Please join us in DM when you have a moment.

you have the biggest liars in customer service in the business

Our teams provide outstanding service every day, and we're sorry you've been left with a different impression.

Here's an idea: How about fixing the Customer Service that impacts 100% of your users instead of just flaunting fancy videos?

Let’s first fix the plastic cups. This is my most recent experience from London to Dallas.

Thank you for sharing your feedback. Your comments will be shared with our leaders internally for review and training.

My last experience was not good, and some of their employees were very rude to a foreigner from Australia, I really wish they could improve their service.

We're sad to hear that you feel this way, but we hope we haven’t lost you and look forward to providing a more stellar service in the future!

It’s the customer service! I am telling you @SpiritAirlines staff deserve a raise. Those flights are always on time, and the staff is always CHIPPER!